Zammad cti issabel integration

Hi,

can any one help me to integrate zammad 3.3 cti with issabel .

Thanks

I guess nobody can help you here, I couldn’t even find a feature list or documentation of that PBX system to tell you if it would technically possible. Sorry.

thanks dear and it will be great if you can help me with asterisk

hi there,
I am working on same actually you can use the generic interface via Asterisk manager or via CURL from dialplan. I tested the API it’s working but have few challenges hopefully will sort out soon.

I was just wondering if you can help me with any guidelines or documents to setup the below? That would be brilliant actually if you can help me with that!

I am working on it once finish will update here.

Thank you and I will try from my end and will update you

@mesmatm
Look here might help you
Zammad CTI + Issabel Asterisk Integration

can you please help me with more information as ii try this already but not working

Please start with providing more information than “I tried it all but it doesn’t work”.
Configurations might help, error logs etc.

With the amount of information you provided it currently unfortunately is impossible to help you at all.

Dear Generation,

there is error with Queue as ‘DEST STATUS: EMPTY Queue’

and below the queue log file is you can help me

2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [s@sub-record-check:11] ExecIf(“SIP/500-00000003”, “0?Return()”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [s@sub-record-check:12] ExecIf(“SIP/500-00000003”, “0?Set(__REC_POLICY_MODE=dontcare)”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [s@sub-record-check:13] GotoIf(“SIP/500-00000003”, “1?q,1”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Goto (sub-record-check,q,1)
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [q@sub-record-check:1] GosubIf(“SIP/500-00000003”, “0?recq,1(q,10,500)”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [q@sub-record-check:2] Return(“SIP/500-00000003”, “”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [10@ext-queues:31] ExecIf(“SIP/500-00000003”, “0?Playback(, )”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [10@ext-queues:32] QueueLog(“SIP/500-00000003”, “10,1588743511.3,NONE,DID,”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [10@ext-queues:33] Set(“SIP/500-00000003”, “QAANNOUNCE=”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [10@ext-queues:34] Set(“SIP/500-00000003”, “VQ_AANNOUNCE=”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [10@ext-queues:35] Set(“SIP/500-00000003”, “QMAXWAIT=”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [10@ext-queues:36] Set(“SIP/500-00000003”, “VQ_MAXWAIT=”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [10@ext-queues:37] Set(“SIP/500-00000003”, “QUEUENUM=10”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [10@ext-queues:38] Set(“SIP/500-00000003”, “QUEUEJOINTIME=1588743513”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] pbx.c: – Executing [10@ext-queues:39] Queue(“SIP/500-00000003”, “10,t,macro-queue-zammad,s,1,”) in new stack
[2020-05-06 09:38:33] VERBOSE[3871][C-00000003] res_musiconhold.c: – Started music on hold, class ‘default’, on SIP/500-00000003

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