Zammad appear type option

Hi, somebody can tell me how can appear me in my window the “Type” option for selection manually, how i make it with “State” or “Group”.


I hope your help.

Sorry, but I don’t understand what your goal is?
Do I understand correctly that you want to see your agent name within the objects “type”, “state” and “group”…?

Hi @MrGeneration, i need select manually the “type” of at case. I see that this can make how it say this link

And appear the option in the webpanel.

Good morning! I’m not 100% sure what you’re trying to achieve here. No offence, but would you mind using DeepL Translate: The world's most accurate translator?

@herzkerl dont worry my english not is good but i solved this problem with the link. Thanks

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