Zammad 7.0 PostgreSQL Upgrade required

Technical assistance
1

Hi, during our regular maintenance on our Zammad server, we experienced some errors upgrading to Zammad 7.0.

On our server, the Zammad database was still running on PSQL 12, while 13+ is required.
I just wanted to point that out, since there will probably be some problems for other users, since it doesn’t seem that upgrade gets done automatically.

I couldn’t find anything related to that particular problem, so maybe it would be worth putting this into the https://github.com/zammad/zammad/blob/develop/BREAKING_CHANGES file.

Greetings from North Germany
DS

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I’ve cycled through the whole breaking change file. There’s no software dependency changes (in terms of versions) included at all. In my opinion, it’s not really a breaking change directly (but indirectly). Not sure what OS you’re on, because you didn’t use the template, I know of no supported package installation that does still use such an old postgresql version. It’s also EOL and should be replaced (but that’s another story).

But I agree that even the release notes do not contain that hint (they’re the only thing “mandatory” to check in the update process according to the documentation).

@dominikklein can you guys possibly evaluate if this is a useful addition?

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To be fair, IDK why there’s that old of the version (as I only started maintaining that recently). I will upgrade to 17 and that’s that. Worked fine with 6.5, though.

OS is Ubuntu 22.04.5, probably been inplace upgraded before.

Feel free to close this whenever, as I just wanted to point it out for (maybe) future reference.
Thanks for your quick reply!

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Your point is absolutely valid and fair. :slight_smile:

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I think we missed adding the information in the release notes / breaking changes.

Currently, it’s only visible in the documentation changes: Software — Zammad System Documentation documentation

I will clarify that we add this as an addition, because only in the documentation it’s not really visible to the outside.

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