Infos:
- Used Zammad version: 6.5
- Used Zammad installation type: source
- Operating system: Raspberry Pi OS Bookworm
I used my usual instructions to update to version 6.5:
sudo -s
systemctl stop zammad
npm install -g pnpm
cd /opt
mv zammad zammad_bak
mkdir ./zammad
wget https://ftp.zammad.com/zammad-latest.tar.gz
tar -xzf zammad-latest.tar.gz --strip-components 1 -C zammad
rm -f zammad-latest.tar.gz
BACK UP REQUIRED FILES
cp /opt/zammad_bak/.bashrc /opt/zammad/.bashrc
cp /opt/zammad_bak/.profile /opt/zammad/.profile
cp /opt/zammad_bak/config/database.yml /opt/zammad/config/database.yml
cp /opt/zammad_bak/config/redis.yml /opt/zammad/config/redis.yml
cp /opt/zammad_bak/config/initializers/redis.rb /opt/zammad/config/initializers/redis.rb
chown -R zammad:zammad zammad/
rm -r ./zammad_bak
su - zammad
gem install bundler
bundle install --without test development mysql
rake db:migrate
rake assets:precompile
rake zammad:searchindex:rebuild
rails r “Locale.sync”
rails r “Translation.sync”
exit
systemctl start zammad
Everything’s working so far. The changes described are in place, but I no longer see any users in the admin interface. However, I can search for them and get results, and I can also edit them from the results.
Are there any suggestions for a solution?