Zammad 6.1 Elasticsearch rebuild index fails

MariuszKraus · March 8, 2024, 1:20pm

Infos:

Used Zammad version: 6.1.0-1701845240.5a81e629.centos7
Used Zammad installation type: package
Operating system: CentOS 7
Browser + version: all
Elasticsearch Version: 7.17.18

Expected behavior:

Index rebuild: Running zammad run rake zammad:searchindex:rebuild should rebuild the search index, but during the process an error occurred.

Actual behavior:

[root@cpproux07 ~]# zammad run rake zammad:searchindex:rebuild --trace
** Invoke zammad:searchindex:rebuild (first_time)
** Invoke zammad:searchindex:version_supported (first_time)
** Invoke zammad:searchindex:configured (first_time)
** Invoke environment (first_time)
** Execute environment
** Execute zammad:searchindex:configured
** Execute zammad:searchindex:version_supported
** Execute zammad:searchindex:rebuild
** Execute zammad:searchindex:drop

Dropping indexes... done.

** Execute zammad:searchindex:drop_pipeline
Deleting pipeline... done.
** Execute zammad:searchindex:create
Creating indexes... rake aborted!
NoMethodError: undefined method `[]' for nil:NilClass
settings = Setting.get('es_model_settings')[model.name] || {}
^^^^^^^^^^^^
/opt/zammad/lib/search_index_backend.rb:853:in `model_settings'
/opt/zammad/lib/search_index_backend.rb:891:in `block in create_index'
/opt/zammad/lib/search_index_backend.rb:885:in `each'
/opt/zammad/lib/search_index_backend.rb:885:in `create_index'
/opt/zammad/lib/tasks/zammad/search_index_es.rake:17:in `block (3 levels) in <main>'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `block in execute'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `each'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `execute'
/opt/zammad/lib/tasks/zammad/search_index_es.rake:59:in `block (3 levels) in <main>'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `block in execute'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `each'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `execute'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:219:in `block in invoke_with_call_chain'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:199:in `synchronize'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:199:in `invoke_with_call_chain'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:188:in `invoke'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:160:in `invoke_task'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `block (2 levels) in top_level'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `each'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `block in top_level'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:125:in `run_with_threads'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:110:in `top_level'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:83:in `block in run'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:186:in `standard_exception_handling'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:80:in `run'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/exe/rake:27:in `<top (required)>'
/opt/zammad/vendor/bundle/ruby/3.1.0/bin/rake:25:in `load'
/opt/zammad/vendor/bundle/ruby/3.1.0/bin/rake:25:in `<top (required)>'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli/exec.rb:58:in `load'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli/exec.rb:58:in `kernel_load'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli/exec.rb:23:in `run'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli.rb:486:in `exec'

/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor/command.rb:27:in `run'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor/invocation.rb:127:in `invoke_command'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor.rb:392:in `dispatch'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli.rb:31:in `dispatch'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor/base.rb:485:in `start'

/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli.rb:25:in `start'

/opt/zammad/vendor/ruby-3.1.3/lib/ruby/gems/3.1.0/gems/bundler-2.3.26/libexec/bundle:48:in `block in <top (required)>'

/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/friendly_errors.rb:120:in `with_friendly_errors'

/opt/zammad/vendor/ruby-3.1.3/lib/ruby/gems/3.1.0/gems/bundler-2.3.26/libexec/bundle:36:in `<top (required)>'

/opt/zammad/bin/bundle:121:in `load'

/opt/zammad/bin/bundle:121:in `<main>'

Tasks: TOP => zammad:searchindex:rebuild


### Steps to reproduce the behavior:

already trying to:

/opt/zammad/contrib/packager.io/postinstall.sh

Output:

[root@cpproux07 ~]# /opt/zammad/contrib/packager.io/postinstall.sh

# Enforcing Redis...
# Creating Redis bootstart
# Starting Redis server
# Redis server is running.
# (Re)creating init scripts

Nothing to do.

Nothing to do.

Nothing to do.

# Enabling Zammad on boot

# Stopping Zammad

# Clear cache...

# database.yml found. Updating db...

== 20230807051414 InputFieldsOperatorRenaming: migrating ======================

rake aborted!

StandardError: An error has occurred, this and all later migrations canceled:

Validation failed: The required 'perform' value for x-zammad-ticket-owner_id, value is missing!

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/validations.rb:80:in `raise_validation_error'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/validations.rb:53:in `save!'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:302:in `block in save!'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:354:in `block in with_transaction_returning_status'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/database_statements.rb:318:in `transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:350:in `with_transaction_returning_status'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:302:in `save!'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/suppressor.rb:48:in `save!'

/opt/zammad/db/migrate/20230807051414_input_fields_operator_renaming.rb:32:in `block in update_postmaster_filter'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:40:in `block (2 levels) in each_record'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:40:in `each'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:40:in `block in each_record'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches.rb:245:in `block in in_batches'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches.rb:229:in `loop'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches.rb:229:in `in_batches'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:39:in `each'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:39:in `each_record'

/opt/zammad/db/migrate/20230807051414_input_fields_operator_renaming.rb:22:in `update_postmaster_filter'

/opt/zammad/db/migrate/20230807051414_input_fields_operator_renaming.rb:8:in `change'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:867:in `exec_migration'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:851:in `block (2 levels) in migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:850:in `block in migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/connection_pool.rb:462:in `with_connection'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:849:in `migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1037:in `migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1329:in `block in execute_migration_in_transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1380:in `block in ddl_transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/database_statements.rb:320:in `block in transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/transaction.rb:319:in `block in within_new_transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:26:in `block (2 levels) in synchronize'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:25:in `handle_interrupt'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:25:in `block in synchronize'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:21:in `handle_interrupt'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:21:in `synchronize'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/transaction.rb:317:in `within_new_transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/database_statements.rb:320:in `transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:209:in `transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1380:in `ddl_transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1328:in `execute_migration_in_transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1302:in `each'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1302:in `migrate_without_lock'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1251:in `block in migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1401:in `block in with_advisory_lock'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1416:in `block in with_advisory_lock_connection'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/connection_pool.rb:462:in `with_connection'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1416:in `with_advisory_lock_connection'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1397:in `with_advisory_lock'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1251:in `migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1086:in `up'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1061:in `migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/tasks/database_tasks.rb:237:in `migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/railties/databases.rake:92:in `block (3 levels) in <main>'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/railties/databases.rake:90:in `each'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/railties/databases.rake:90:in `block (2 levels) in <main>'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/exe/rake:27:in `<top (required)>'

/opt/zammad/bin/bundle:121:in `load'

/opt/zammad/bin/bundle:121:in `<main>'

Caused by:

ActiveRecord::RecordInvalid: Validation failed: The required 'perform' value for x-zammad-ticket-owner_id, value is missing!

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/validations.rb:80:in `raise_validation_error'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/validations.rb:53:in `save!'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:302:in `block in save!'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:354:in `block in with_transaction_returning_status'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/database_statements.rb:318:in `transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:350:in `with_transaction_returning_status'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:302:in `save!'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/suppressor.rb:48:in `save!'

/opt/zammad/db/migrate/20230807051414_input_fields_operator_renaming.rb:32:in `block in update_postmaster_filter'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:40:in `block (2 levels) in each_record'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:40:in `each'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:40:in `block in each_record'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches.rb:245:in `block in in_batches'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches.rb:229:in `loop'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches.rb:229:in `in_batches'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:39:in `each'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:39:in `each_record'

/opt/zammad/db/migrate/20230807051414_input_fields_operator_renaming.rb:22:in `update_postmaster_filter'

/opt/zammad/db/migrate/20230807051414_input_fields_operator_renaming.rb:8:in `change'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:867:in `exec_migration'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:851:in `block (2 levels) in migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:850:in `block in migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/connection_pool.rb:462:in `with_connection'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:849:in `migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1037:in `migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1329:in `block in execute_migration_in_transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1380:in `block in ddl_transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/database_statements.rb:320:in `block in transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/transaction.rb:319:in `block in within_new_transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:26:in `block (2 levels) in synchronize'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:25:in `handle_interrupt'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:25:in `block in synchronize'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:21:in `handle_interrupt'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:21:in `synchronize'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/transaction.rb:317:in `within_new_transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/database_statements.rb:320:in `transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:209:in `transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1380:in `ddl_transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1328:in `execute_migration_in_transaction'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1302:in `each'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1302:in `migrate_without_lock'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1251:in `block in migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1401:in `block in with_advisory_lock'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1416:in `block in with_advisory_lock_connection'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/connection_pool.rb:462:in `with_connection'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1416:in `with_advisory_lock_connection'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1397:in `with_advisory_lock'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1251:in `migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1086:in `up'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1061:in `migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/tasks/database_tasks.rb:237:in `migrate'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/railties/databases.rake:92:in `block (3 levels) in <main>'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/railties/databases.rake:90:in `each'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/railties/databases.rake:90:in `block (2 levels) in <main>'

/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/exe/rake:27:in `<top (required)>'

/opt/zammad/bin/bundle:121:in `load'

/opt/zammad/bin/bundle:121:in `<main>'

Tasks: TOP => db:migrate

(See full trace by running task with --trace)

# Updating translations...

# No custom packages detected...

# Configuring Elasticsearch...

-> removing [ingest-attachment]...

-> Installing ingest-attachment

-> Downloading ingest-attachment from elastic

[=================================================] 100%

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

@ WARNING: plugin requires additional permissions @

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

* java.lang.RuntimePermission accessClassInPackage.sun.java2d.cmm.kcms

* java.lang.RuntimePermission accessDeclaredMembers

* java.lang.RuntimePermission getClassLoader

* java.lang.reflect.ReflectPermission suppressAccessChecks

* java.security.SecurityPermission createAccessControlContext

See https://docs.oracle.com/javase/8/docs/technotes/guides/security/permissions.html

for descriptions of what these permissions allow and the associated risks.

-> Installed ingest-attachment

-> Please restart Elasticsearch to activate any plugins installed

# Enforcing 0600 on database.yml ...

# Starting Zammad

# Creating webserver bootstart

# Restarting webserver nginx

####################################################################################

Add your fully qualified domain name or public IP to servername directive of

nginx, if this installation is done on a remote server. You have to change:

/etc/nginx/conf.d/zammad.conf and restart nginx process.

Otherwise just open http://localhost/ in your browser to start using Zammad.

Remember to enable selinux and firewall rules!

Use the following commands:

setsebool httpd_can_network_connect on -P

firewall-cmd --zone=public --add-service=http --permanent

firewall-cmd --zone=public --add-service=https --permanent

firewall-cmd --reload

##############################################

and

zammad run rake db:migrate

Output:

[root@cpproux07 ~]# zammad run rake db:migrate
== 20230807051414 InputFieldsOperatorRenaming: migrating ======================
rake aborted!
StandardError: An error has occurred, this and all later migrations canceled:

Validation failed: The required 'perform' value for x-zammad-ticket-owner_id, value is missing!
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/validations.rb:80:in `raise_validation_error'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/validations.rb:53:in `save!'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:302:in `block in save!'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:354:in `block in with_transaction_returning_status'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/database_statements.rb:318:in `transaction'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:350:in `with_transaction_returning_status'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:302:in `save!'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/suppressor.rb:48:in `save!'
/opt/zammad/db/migrate/20230807051414_input_fields_operator_renaming.rb:32:in `block in update_postmaster_filter'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:40:in `block (2 levels) in each_record'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:40:in `each'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:40:in `block in each_record'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches.rb:245:in `block in in_batches'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches.rb:229:in `loop'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches.rb:229:in `in_batches'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:39:in `each'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/relation/batches/batch_enumerator.rb:39:in `each_record'
/opt/zammad/db/migrate/20230807051414_input_fields_operator_renaming.rb:22:in `update_postmaster_filter'
/opt/zammad/db/migrate/20230807051414_input_fields_operator_renaming.rb:8:in `change'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:867:in `exec_migration'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:851:in `block (2 levels) in migrate'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:850:in `block in migrate'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/connection_pool.rb:462:in `with_connection'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:849:in `migrate'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1037:in `migrate'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1329:in `block in execute_migration_in_transaction'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1380:in `block in ddl_transaction'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/database_statements.rb:320:in `block in transaction'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/transaction.rb:319:in `block in within_new_transaction'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:26:in `block (2 levels) in synchronize'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:25:in `handle_interrupt'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:25:in `block in synchronize'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:21:in `handle_interrupt'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activesupport-6.1.7.6/lib/active_support/concurrency/load_interlock_aware_monitor.rb:21:in `synchronize'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/transaction.rb:317:in `within_new_transaction'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/database_statements.rb:320:in `transaction'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/transactions.rb:209:in `transaction'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1380:in `ddl_transaction'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1328:in `execute_migration_in_transaction'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1302:in `each'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1302:in `migrate_without_lock'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1251:in `block in migrate'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1401:in `block in with_advisory_lock'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1416:in `block in with_advisory_lock_connection'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/connection_adapters/abstract/connection_pool.rb:462:in `with_connection'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1416:in `with_advisory_lock_connection'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1397:in `with_advisory_lock'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1251:in `migrate'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1086:in `up'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/migration.rb:1061:in `migrate'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/tasks/database_tasks.rb:237:in `migrate'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/railties/databases.rake:92:in `block (3 levels) in <main>'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/railties/databases.rake:90:in `each'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/activerecord-6.1.7.6/lib/active_record/railties/databases.rake:90:in `block (2 levels) in <main>'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/exe/rake:27:in `<top (required)>'
/opt/zammad/bin/bundle:121:in `load'
/opt/zammad/bin/bundle:121:in `<main>'

but still with errors. Please help…

fliebe92 · March 8, 2024, 2:16pm

Hi @MariuszKraus. You have at least one postmaster filter set up that contains missing information, this is why you see some error messages. Make sure to check + fix all postmaster filters, and then you should be good to go.

PS: Your version of Zammad is outdated, please consider updating as soon as possible.

MariuszKraus · March 8, 2024, 4:12pm

Thanks for a quick replay. Can you provide me some more tips? or command how to do this? i am novice in zammad.

MrGeneration · March 8, 2024, 8:38pm

Go through your postmaster filters and check if any of these have an empty owner clause within the perform section.

MariuszKraus · March 9, 2024, 7:38pm

Hi @MrGeneration can you provide me how can i check it? or where can i find it?

fliebe92 · March 10, 2024, 9:36am

https://admin-docs.zammad.org/en/latest/channels/email/filters.html

https://admin-docs.zammad.org/en/latest/channels/microsoft365/filters.html

MariuszKraus · March 11, 2024, 10:14am

@fliebe92 Thanks a lot. I check the postmaster filters. There was an Empty empty owner. I just delete the empty owner in this filter but still can not update the index.

Here some info:

fliebe92 · March 11, 2024, 10:17am

@MariuszKraus you need to provide some more information, what error is shown to you now?

MariuszKraus · March 11, 2024, 10:28am

@fliebe92 Hi, this one:

[root@cpproux07 ~]# zammad run rake zammad:searchindex:rebuild --trace
** Invoke zammad:searchindex:rebuild (first_time)
** Invoke zammad:searchindex:version_supported (first_time)
** Invoke zammad:searchindex:configured (first_time)
** Invoke environment (first_time)
** Execute environment
** Execute zammad:searchindex:configured
** Execute zammad:searchindex:version_supported
** Execute zammad:searchindex:rebuild
** Execute zammad:searchindex:drop
Dropping indexes... done.
** Execute zammad:searchindex:drop_pipeline
Deleting pipeline... done.
** Execute zammad:searchindex:create
Creating indexes... rake aborted!
NoMethodError: undefined method `[]' for nil:NilClass

    settings = Setting.get('es_model_settings')[model.name] || {}
                                               ^^^^^^^^^^^^
/opt/zammad/lib/search_index_backend.rb:853:in `model_settings'
/opt/zammad/lib/search_index_backend.rb:891:in `block in create_index'
/opt/zammad/lib/search_index_backend.rb:885:in `each'
/opt/zammad/lib/search_index_backend.rb:885:in `create_index'
/opt/zammad/lib/tasks/zammad/search_index_es.rake:17:in `block (3 levels) in <main>'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `block in execute'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `each'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `execute'
/opt/zammad/lib/tasks/zammad/search_index_es.rake:59:in `block (3 levels) in <main>'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `block in execute'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `each'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:281:in `execute'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:219:in `block in invoke_with_call_chain'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:199:in `synchronize'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:199:in `invoke_with_call_chain'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/task.rb:188:in `invoke'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:160:in `invoke_task'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `block (2 levels) in top_level'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `each'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:116:in `block in top_level'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:125:in `run_with_threads'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:110:in `top_level'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:83:in `block in run'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:186:in `standard_exception_handling'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/lib/rake/application.rb:80:in `run'
/opt/zammad/vendor/bundle/ruby/3.1.0/gems/rake-13.0.6/exe/rake:27:in `<top (required)>'
/opt/zammad/vendor/bundle/ruby/3.1.0/bin/rake:25:in `load'
/opt/zammad/vendor/bundle/ruby/3.1.0/bin/rake:25:in `<top (required)>'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli/exec.rb:58:in `load'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli/exec.rb:58:in `kernel_load'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli/exec.rb:23:in `run'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli.rb:486:in `exec'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor/command.rb:27:in `run'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor/invocation.rb:127:in `invoke_command'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor.rb:392:in `dispatch'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli.rb:31:in `dispatch'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/vendor/thor/lib/thor/base.rb:485:in `start'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/cli.rb:25:in `start'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/gems/3.1.0/gems/bundler-2.3.26/libexec/bundle:48:in `block in <top (required)>'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/3.1.0/bundler/friendly_errors.rb:120:in `with_friendly_errors'
/opt/zammad/vendor/ruby-3.1.3/lib/ruby/gems/3.1.0/gems/bundler-2.3.26/libexec/bundle:36:in `<top (required)>'
/opt/zammad/bin/bundle:121:in `load'
/opt/zammad/bin/bundle:121:in `<main>'
Tasks: TOP => zammad:searchindex:rebuild

[root@cpproux07 ~]# curl -X GET 127.0.0.1:9200/_aliases?pretty=true
{ }

the same error as I had before

fliebe92 · March 11, 2024, 10:54am

@MariuszKraus make sure to run /opt/zammad/contrib/packager.io/postinstall.sh to have all migrations executed + completed.

MariuszKraus · March 11, 2024, 11:00am

@fliebe92 Thanks, it looks better now:

[root@cpproux07 ~]# /opt/zammad/contrib/packager.io/postinstall.sh
# Enforcing Redis...
# Creating Redis bootstart
# Starting Redis server
# Redis server is running.
# (Re)creating init scripts
Nothing to do.
Nothing to do.
Nothing to do.
# Enabling Zammad on boot
# Stopping Zammad
# Clear cache...
# database.yml found. Updating db...
== 20230807051414 InputFieldsOperatorRenaming: migrating ======================
== 20230807051414 InputFieldsOperatorRenaming: migrated (0.0652s) =============

== 20230807171019 PostmasterFilterRegexOperator: migrating ====================
== 20230807171019 PostmasterFilterRegexOperator: migrated (0.0158s) ===========

== 20230808070608 Issue4530NotesSansImages: migrating =========================
== 20230808070608 Issue4530NotesSansImages: migrated (0.0062s) ================

== 20230817130057 UpdateApiPasswordAccessFrontend: migrating ==================
== 20230817130057 UpdateApiPasswordAccessFrontend: migrated (0.6704s) =========

== 20230823082823 UpdateFormatSettings: migrating =============================
== 20230823082823 UpdateFormatSettings: migrated (0.0194s) ====================

== 20230825101042 ShowPackageUrl: migrating ===================================
-- add_column(:packages, :url, :string, {:limit=>512})
   -> 0.0290s
== 20230825101042 ShowPackageUrl: migrated (0.0357s) ==========================

== 20230825150332 Issue4657TimeAccountingSelector: migrating ==================
== 20230825150332 Issue4657TimeAccountingSelector: migrated (0.0095s) =========

== 20231016120344 SearchIndexSettings: migrating ==============================
== 20231016120344 SearchIndexSettings: migrated (0.0100s) =====================

== 20231017091313 LoopProtectionSettings: migrating ===========================
== 20231017091313 LoopProtectionSettings: migrated (0.0158s) ==================

# Updating translations...
# No custom packages detected...
# Configuring Elasticsearch...
-> removing [ingest-attachment]...
-> Installing ingest-attachment
-> Downloading ingest-attachment from elastic
[=================================================] 100%  
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
@     WARNING: plugin requires additional permissions     @
@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@
* java.lang.RuntimePermission accessClassInPackage.sun.java2d.cmm.kcms
* java.lang.RuntimePermission accessDeclaredMembers
* java.lang.RuntimePermission getClassLoader
* java.lang.reflect.ReflectPermission suppressAccessChecks
* java.security.SecurityPermission createAccessControlContext
See https://docs.oracle.com/javase/8/docs/technotes/guides/security/permissions.html
for descriptions of what these permissions allow and the associated risks.

-> Installed ingest-attachment
-> Please restart Elasticsearch to activate any plugins installed
# Enforcing 0600 on database.yml ...
# Starting Zammad
# Creating webserver bootstart
# Restarting webserver nginx
####################################################################################

Add your fully qualified domain name or public IP to servername directive of
nginx, if this installation is done on a remote server. You have to change:
/etc/nginx/conf.d/zammad.conf and restart nginx process.
Otherwise just open http://localhost/ in your browser to start using Zammad.


 Remember to enable selinux and firewall rules!

Use the following commands:
        setsebool httpd_can_network_connect on -P
        firewall-cmd --zone=public --add-service=http --permanent
        firewall-cmd --zone=public --add-service=https --permanent
        firewall-cmd --reload

####################################################################################

MariuszKraus · March 11, 2024, 1:31pm

@MrGeneration @fliebe92 thank you thank you! it works now!

[root@cpproux07 ~]# zammad run rake zammad:searchindex:rebuild
Dropping indexes... done.
Deleting pipeline... done.
Creating indexes... done.
Creating pipeline... done.
Reloading data...
  - Chat::Session...
    done in 0 seconds.
  - Cti::Log...
    done in 0 seconds.
  - Group...
    done in 3 seconds.
  - KnowledgeBase::Answer::Translation...
    done in 0 seconds.
  - KnowledgeBase::Category::Translation...
    done in 1 seconds.
  - KnowledgeBase::Translation...
    done in 0 seconds.
  - Organization...
    done in 29 seconds.
  - StatsStore...
    done in 2 seconds.
  - Ticket::Priority...
    done in 0 seconds.
  - Ticket::State...
    done in 0 seconds.
  - Ticket...
    done in 7286 seconds.
  - User...
    done in 69 seconds.
[root@cpproux07 ~]# systemctl restart elasticsearch
[root@cpproux07 ~]#

system · March 18, 2024, 1:32pm

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