Zabbix integration with the Incinga-Plugin

Hello,

I try to use the Incinga Integration to work with my Zabbix Notifications. I found this Topic: [Solution] PRTG integration like Nagios or Incinga
and it is very helpful.

But I’m not sure witch Keyword’s are to use for State (in the Body)…
is it “open” for a new issue and “recovery” to close?

Or do I have to use a explicite format in the “Subject”?
Best regards
Martin

Open=new Ticket
Recovery = closed ticket

Hello,

many thank’s for the answer. So I’ve to set this in the Body.
Greetings
Martin

Bad luck. It didn’t worked. I’ve two tickets in my Zammad:

The OPEN Ticket:

Subject: Open: TEST-Server + Zabbix agent on TEST-Server is unreachable for 5 minutes
Body:
State: Open
Host: TEST-Server
Service: Zabbix agent ping
Address:test.mydomain.com / 10.1.0.159
Date/Time: 2019.06.28 / 12:36:56
Message: Zabbix agent on TEST-Server is unreachable for 5 minutes is Up (1)
Severity: Average…
Problem: agent.ping has Up (1)
Description: The agent always returns 1 for this item. It could be used in combination with nodata() for availability check.
Original problem ID: 27221

And this is the recovery Mail:

Subject: Recovery: TEST-Server + Zabbix agent on TEST-Server is unreachable for 5 minutes
Body:
State: Recovery
Host: TEST-Server
Service: Zabbix agent ping
Address:test.mydomain.com / 10.1.0.159
Date/Time: 2019.06.28 / 12:36:56
Message: Zabbix agent on TEST-Server is unreachable for 5 minutes is Up (1)
Severity: Average…
Problem: agent.ping has Up (1)
Description: The agent always returns 1 for this item. It could be used in combination with nodata() for availability check.
Original problem ID: 27221

Any clue why that doesn’t work?
Greetings
Martin

Did you ever get this working?