Zabbix does not create unknown users

If a User is not known in Zammad, Zabbix should create a new User, but it fails with:

Received response with status code 422: {“error”:"No lookup value found for 'customer XYZ


This Zabbix Integration documentation might help you further:

But to understand the issue, I need more Information:

  1. Which Zammad version do you use
  2. What are you trying to do, with step by step instructions on how to recreate the issue.
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