Write Zammad Settings using the API not working

Technical assistance
1
  • Used Zammad version: 6.3.1-1717069273.466794ba.jammy
  • Used Zammad installation type: package
  • Operating system: Ubuntu 22.04
  • Browser + version: Firefox 126.0.1 (64-bit)

Expected behavior:

  • Being able to write Settings though the API

Actual behavior:

API returns error:

2024-06-05 10:32:59,943 - INFO - HTTP error occurred: 403 Client Error: Forbidden for url: https://[REDACTED]/api/v1/settings/
2024-06-05 10:32:59,946 - INFO - Response content: {"error":"Not authorized (feature not possible)","error_human":"Not authorized (feature not possible)"}

Steps to reproduce the behavior:

  • Try to post JSON data to https://[REDACTED]/api/v1/settings/
  • Make sure API Token has either admin or necessary permissions permissions

What can I do to import settings like branding, or channels_email?

Thank you

2

Hi @skip. Without sharing the API requests, it might be hard to help :slight_smile:

3

Hello @fliebe92, you are right :sweat_smile:

Here the API request (it was too long for Discourse):

I hope I redacted everything appropriately

Thanks for your time!

4

Hi @skip. Sorry, I was misunderstanding your post. To create new settings in a Zammad instance via API is not possible.

5

I see.

Thank you anyway for your time.

Best,
Skip