[WON'T FIX] Translations and zammad server without internet connection


  • Used Zammad version: 2.5.0
  • Used Zammad installation source: source
  • Operating system: linux ubuntu 18.04
  • Browser + version: chrome 67

Actual behavior:

When trying to update a translation, I get an error message like this

StatusCode: 500
{"error":"Can't load translations from https://i18n.zammad.com/api/v1/translations/en-us: #\u003cSocketError: Failed to open TCP connection to i18n.zammad.com:443 (getaddrinfo: Temporary failure in name resolution)\u003e"}

This is OK since my server doesn’t have an internet connection


What shall I do related to translation errors?

  • Probably wrong in zammad-2.5.0: “Setzen der Standard-Sichtbarkeit eines neuen Notiz.”
  • Fixed version: “Setzen der Standard-Sichtbarkeit einer neuen Notiz.”

Note: Although the error shows up, the translation is fine within my local installation afterwards,

If you want to provide corrected translation, you’ll need a internet connection on your zammad instance - you then can hit the button “Send my changes”. You then can also fetch newer translations that may be correcter.

Hope that answers your question.

Thanks, so I’ll keep the fixed translation private. This topic can be closed. Best regards, uli

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