With time accounting enabled Add a comment to a ticket with the duration that was being added


When one uses time accounting in Zammad and when adding a new note and entering the time duration it took to complete this task, it would be great if this time is not only added to the ticket as a SUM, but also to add this exact single time entry as a comment, for example in the same way like when the ticket owner is being changed:

This way it is possible to see which task took exactly how long to complete.

Thank you

1 Like

Just a note from my end: You can see the individual time steps within the ticket history.
This information is also available via API.

This topic was automatically closed after 416 days. New replies are no longer allowed.