WhatsApp - Zammad Integration and set up

[MrGeneration]

See my original answer on this kind of issue in this topic:

Can't connect WhatsApp

In my experience you’ll have to add payment information and ensure that the display name of the whatsapp number fits what’s on your companies registration. At least that was the issue a day after I successfully integrated it. You should find this in the dashboard or by using “review issue” below the number. The interface is extremely confusing and has a bad overview. It’s most likely on Metas site though.