WhatsApp broken after server migration

Technical assistance
1

Infos:

  • Used Zammad version: 7.0.0-f3228274.docker
  • Used Zammad installation type: docker-compose
  • Operating system: Debian 13
  • Browser + version: Edge Version 146.0.3856.109 (Official Build) (64-Bit)

Expected behavior:

  • WhatsApp Messages will result in ticket

Actual behavior:

  • Only one tick if I send to WhatsApp Business number

Hello guys,

hope you have an Idea for my actual issue, which seems to be related to other repoerts. Like this one and
this one.

I had a working WhatsApp integration, and migrated from one system to another. I just shutdown the container and did a full copy including volumes to new host. Everything looks good, E-Mails are working, so I thought that WhatsApp will also do.

Today I got info via E-Mail, that I have much pending WhatsApp messages, and why I dont reply. So I checked Zammad Webinterface.

Whtsapp Ligh was green, but nothing to see in the web log, which was confusing.

image
image763×152 3.37 KB

So I decided to renew token etc. and try to reconnect. Light was still green, no log. If I send a message to myself from another phone, still one tick.

I deleted the configuration and startet by 0 on Zammad site (Meta just recreated Access Token). No the light isn’t green anymore.

image
image1343×458 16.2 KB

If I send messages there, still just on tick. If I check the logs, I see the following:
rameters: {"limit" => "50", "_" => "FILTERED", "facility" => "WhatsApp::Business"} I, [FILTERED] INFO -- : Completed 200 OK in 16ms (Views: 0.7ms | ActiveRecord: 3.9ms (13 queries, 6 cached) | GC: 0.9ms) I, [FILTERED] INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=FILTERED" for 192.168.0.250 at FILTERED I, [FILTERED] INFO -- : Processing by HttpLogsController#index as JSON I, [FILTERED] INFO -- : Parameters: {"limit" => "50", "_" => "FILTERED", "facility" => "WhatsApp::Business"} I, [FILTERED] INFO -- : Completed 200 OK in 24ms (Views: 1.0ms | ActiveRecord: 5.7ms (13 queries, 6 cached) | GC: 0.9ms) I, [FILTERED] INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=FILTERED" for 192.168.0.250 at FILTERED I, [FILTERED] INFO -- : Processing by HttpLogsController#index as JSON I, [FILTERED] INFO -- : Parameters: {"limit" => "50", "_" => "FILTERED", "facility" => "WhatsApp::Business"} I, [FILTERED] INFO -- : Completed 200 OK in 17ms (Views: 0.7ms | ActiveRecord: 3.4ms (13 queries, 6 cached) | GC: 1.8ms) I, [FILTERED] INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=FILTERED" for 192.168.0.250 at FILTERED I, [FILTERED] INFO -- : Processing by HttpLogsController#index as JSON I, [FILTERED] INFO -- : Parameters: {"limit" => "50", "_" => "FILTERED", "facility" => "WhatsApp::Business"} I, [FILTERED] INFO -- : Completed 200 OK in 15ms (Views: 0.6ms | ActiveRecord: 3.6ms (13 queries, 6 cached) | GC: 0.8ms) ...

Interesting is the part which results to IP 192.168.0.250, this I the old IP before migration, maybe is that one issue? How can I change this one?

Hope you can assist, thank you all in advance

BR
Schmandre

2

Sorry for double post, but there was a “new userer only one link” error, after I try to edit the original post:

Really interesting is, that the System isnt working on the old system as well. So I stopped the migrated Server and startet the old one, same error.

3

I see no real information in the log output. It’s only the cal in the admin interface about the HttpLog entries.

4

Thank you for your reply.

I just started again, deleted all WhatsApp Config and started at about 16’
I post a full log here:

I, [2026-04-15T16:00:01.784045#1-84552]  INFO -- : Completed 200 OK in 1098ms (Views: 0.6ms | ActiveRecord: 140.3ms (111 queries, 71 cached) | GC: 0.0ms)
I, [2026-04-15T16:00:26.926242#1-84904]  INFO -- : Finished "/cable" [WebSocket] for ::ffff:172.20.0.11 at 2026-04-15 16:00:26 +0200
I, [2026-04-15T16:00:26.932641#1-84904]  INFO -- : GraphqlChannel stopped streaming from graphql-subscription:0d013b76-a438-4e0d-851f-70215d6157b0
I, [2026-04-15T16:00:26.933742#1-84904]  INFO -- : GraphqlChannel stopped streaming from graphql-event::configUpdates:
I, [2026-04-15T16:00:26.935977#1-84904]  INFO -- : GraphqlChannel stopped streaming from graphql-subscription:935eeb91-b5ab-4421-a304-9ccb7337a590
I, [2026-04-15T16:00:26.936214#1-84904]  INFO -- : GraphqlChannel stopped streaming from graphql-event::userUpdates:userId:gid://zammad/User/3
I, [2026-04-15T16:00:26.938424#1-84904]  INFO -- : GraphqlChannel stopped streaming from graphql-subscription:9d9596b4-856c-4ec2-8d03-bc0b3ecbec94
I, [2026-04-15T16:00:26.938900#1-84904]  INFO -- : GraphqlChannel stopped streaming from graphql-event::ticketOverviewUpdates:ignoreUserConditions:false
I, [2026-04-15T16:00:26.940440#1-84904]  INFO -- : GraphqlChannel stopped streaming from graphql-subscription:333cf5ca-4e5e-4815-aad7-8489cf1d03e7
I, [2026-04-15T16:00:26.940624#1-84904]  INFO -- : GraphqlChannel stopped streaming from graphql-event::appMaintenance:
I, [2026-04-15T16:00:26.945678#1-84904]  INFO -- : GraphqlChannel stopped streaming from graphql-subscription:6647ce56-b3bf-4021-af96-c6a72dc6b41d
I, [2026-04-15T16:00:26.946581#1-84904]  INFO -- : GraphqlChannel stopped streaming from graphql-event::pushMessages:
I, [2026-04-15T16:00:26.949462#1-84904]  INFO -- : GraphqlChannel stopped streaming from graphql-subscription:444b36fa-6fcc-4442-b908-59935d84c23d
I, [2026-04-15T16:00:26.950879#1-84904]  INFO -- : GraphqlChannel stopped streaming from graphql-event:3:onlineNotificationsCount:
I, [2026-04-15T16:03:08.680399#1-84528]  INFO -- : Started GET "/" for 192.168.0.160 at 2026-04-15 16:03:08 +0200
I, [2026-04-15T16:03:08.723124#1-84528]  INFO -- : Processing by InitController#index as HTML
I, [2026-04-15T16:03:08.806714#1-84528]  INFO -- :   Rendered layout layouts/application.html.erb (Duration: 11.9ms | GC: 0.0ms)
I, [2026-04-15T16:03:08.809785#1-84528]  INFO -- : Completed 200 OK in 86ms (Views: 16.9ms | ActiveRecord: 32.2ms (6 queries, 1 cached) | GC: 0.0ms)
I, [2026-04-15T16:03:09.572093#1-84568]  INFO -- : Started POST "/api/v1/signshow" for 192.168.0.160 at 2026-04-15 16:03:09 +0200
I, [2026-04-15T16:03:09.582253#1-84568]  INFO -- : Processing by SessionsController#show as JSON
I, [2026-04-15T16:03:09.582389#1-84568]  INFO -- :   Parameters: {"fingerprint" => -633498156}
I, [2026-04-15T16:03:09.964639#1-84568]  INFO -- : Completed 200 OK in 382ms (Views: 21.1ms | ActiveRecord: 106.4ms (132 queries, 121 cached) | GC: 96.0ms)
I, [2026-04-15T16:03:09.975444#1-84696]  INFO -- : Started GET "/api/v1/translations/lang/de-de?_=1776261789500" for 192.168.0.160 at 2026-04-15 16:03:09 +0200
I, [2026-04-15T16:03:09.981176#1-84696]  INFO -- : Processing by TranslationsController#lang as JSON
I, [2026-04-15T16:03:09.981267#1-84696]  INFO -- :   Parameters: {"_" => "1776261789500", "locale" => "de-de"}
I, [2026-04-15T16:03:10.489243#1-84696]  INFO -- : Completed 200 OK in 508ms (Views: 8.0ms | ActiveRecord: 123.3ms (9 queries, 1 cached) | GC: 268.2ms)
I, [2026-04-15T16:03:10.563640#1-84344]  INFO -- : Started GET "/api/v1/system_assets/product_logo/1758886698" for 192.168.0.160 at 2026-04-15 16:03:10 +0200
I, [2026-04-15T16:03:10.576671#1-84344]  INFO -- : Processing by SystemAssetsController#show as HTML
I, [2026-04-15T16:03:10.576964#1-84344]  INFO -- :   Parameters: {"identifier" => "product_logo", "timestamp" => "1758886698"}
I, [2026-04-15T16:03:10.769530#1-84344]  INFO -- : Sent data logo (72.4ms)
I, [2026-04-15T16:03:10.773111#1-84344]  INFO -- : Completed 200 OK in 196ms (Views: 39.3ms | ActiveRecord: 51.5ms (10 queries, 1 cached) | GC: 0.3ms)
I, [2026-04-15T16:04:00.197215#1-84552]  INFO -- : Started POST "/api/v1/signin" for 192.168.0.160 at 2026-04-15 16:04:00 +0200
I, [2026-04-15T16:04:00.205622#1-84552]  INFO -- : Processing by SessionsController#create as JSON
I, [2026-04-15T16:04:00.205752#1-84552]  INFO -- :   Parameters: {"username" => "andre@ruckzuck3ddruck.de", "password" => "[FILTERED]", "fingerprint" => "-633498156"}
I, [2026-04-15T16:04:00.250040#1-84552]  INFO -- : CSRF token verification failed. (Exceptions::InvalidCSRFToken)
app/controllers/application_controller/prevents_csrf.rb:35:in 'ApplicationController::PreventsCsrf#verify_csrf_token'
app/controllers/application_controller/handles_transitions.rb:16:in 'ApplicationController::HandlesTransitions#handle_transaction'
I, [2026-04-15T16:04:00.252985#1-84552]  INFO -- : Completed 401 Unauthorized in 47ms (Views: 0.2ms | ActiveRecord: 24.8ms (5 queries, 1 cached) | GC: 0.1ms)
I, [2026-04-15T16:04:06.394221#1-84528]  INFO -- : Started GET "/" for 192.168.0.160 at 2026-04-15 16:04:06 +0200
I, [2026-04-15T16:04:06.398020#1-84528]  INFO -- : Processing by InitController#index as HTML
I, [2026-04-15T16:04:06.510257#1-84528]  INFO -- :   Rendered layout layouts/application.html.erb (Duration: 14.7ms | GC: 0.0ms)
I, [2026-04-15T16:04:06.513305#1-84528]  INFO -- : Completed 200 OK in 115ms (Views: 15.6ms | ActiveRecord: 87.1ms (6 queries, 1 cached) | GC: 0.0ms)
I, [2026-04-15T16:04:06.642426#1-84568]  INFO -- : Started POST "/api/v1/signshow" for 192.168.0.160 at 2026-04-15 16:04:06 +0200
I, [2026-04-15T16:04:06.645855#1-84568]  INFO -- : Processing by SessionsController#show as JSON
I, [2026-04-15T16:04:06.645939#1-84568]  INFO -- :   Parameters: {"fingerprint" => "-633498156"}
I, [2026-04-15T16:04:06.772460#1-84568]  INFO -- : Completed 200 OK in 126ms (Views: 5.5ms | ActiveRecord: 25.2ms (132 queries, 121 cached) | GC: 0.8ms)
I, [2026-04-15T16:04:06.781062#1-84696]  INFO -- : Started GET "/api/v1/translations/lang/de-de?_=1776261846573" for 192.168.0.160 at 2026-04-15 16:04:06 +0200
I, [2026-04-15T16:04:06.787113#1-84696]  INFO -- : Processing by TranslationsController#lang as JSON
I, [2026-04-15T16:04:06.787232#1-84696]  INFO -- :   Parameters: {"_" => "1776261846573", "locale" => "de-de"}
I, [2026-04-15T16:04:06.866359#1-84696]  INFO -- : Completed 200 OK in 79ms (Views: 6.0ms | ActiveRecord: 48.7ms (7 queries, 1 cached) | GC: 2.0ms)
I, [2026-04-15T16:04:20.876104#1-84344]  INFO -- : Started POST "/api/v1/signin" for 192.168.0.160 at 2026-04-15 16:04:20 +0200
I, [2026-04-15T16:04:20.882752#1-84344]  INFO -- : Processing by SessionsController#create as JSON
I, [2026-04-15T16:04:20.882891#1-84344]  INFO -- :   Parameters: {"username" => "andre@ruckzuck3ddruck.de", "password" => "[FILTERED]", "fingerprint" => "-633498156"}
I, [2026-04-15T16:04:20.910887#1-84344]  INFO -- : CSRF token verification failed. (Exceptions::InvalidCSRFToken)
app/controllers/application_controller/prevents_csrf.rb:35:in 'ApplicationController::PreventsCsrf#verify_csrf_token'
app/controllers/application_controller/handles_transitions.rb:16:in 'ApplicationController::HandlesTransitions#handle_transaction'
I, [2026-04-15T16:04:20.914622#1-84344]  INFO -- : Completed 401 Unauthorized in 31ms (Views: 0.2ms | ActiveRecord: 20.3ms (5 queries, 1 cached) | GC: 0.0ms)
I, [2026-04-15T16:04:22.720052#1-84552]  INFO -- : Started GET "/" for 192.168.0.160 at 2026-04-15 16:04:22 +0200
I, [2026-04-15T16:04:22.723756#1-84552]  INFO -- : Processing by InitController#index as HTML
I, [2026-04-15T16:04:22.773769#1-84552]  INFO -- :   Rendered layout layouts/application.html.erb (Duration: 5.1ms | GC: 0.0ms)
I, [2026-04-15T16:04:22.775670#1-84552]  INFO -- : Completed 200 OK in 52ms (Views: 5.7ms | ActiveRecord: 27.1ms (6 queries, 1 cached) | GC: 0.0ms)
I, [2026-04-15T16:04:22.897444#1-84528]  INFO -- : Started POST "/api/v1/signshow" for 192.168.0.160 at 2026-04-15 16:04:22 +0200
I, [2026-04-15T16:04:22.903382#1-84528]  INFO -- : Processing by SessionsController#show as JSON
I, [2026-04-15T16:04:22.903471#1-84528]  INFO -- :   Parameters: {"fingerprint" => "-633498156"}
I, [2026-04-15T16:04:23.070129#1-84528]  INFO -- : Completed 200 OK in 166ms (Views: 7.0ms | ActiveRecord: 16.5ms (132 queries, 121 cached) | GC: 46.8ms)
I, [2026-04-15T16:04:23.082248#1-84568]  INFO -- : Started GET "/api/v1/translations/lang/de-de?_=1776261862834" for 192.168.0.160 at 2026-04-15 16:04:23 +0200
I, [2026-04-15T16:04:23.087753#1-84568]  INFO -- : Processing by TranslationsController#lang as JSON
I, [2026-04-15T16:04:23.090684#1-84568]  INFO -- :   Parameters: {"_" => "1776261862834", "locale" => "de-de"}
I, [2026-04-15T16:04:23.166005#1-84568]  INFO -- : Completed 200 OK in 75ms (Views: 8.4ms | ActiveRecord: 43.7ms (7 queries, 1 cached) | GC: 6.2ms)
I, [2026-04-15T16:06:20.054927#1-84696]  INFO -- : Started GET "/" for 192.168.0.250 at 2026-04-15 16:06:20 +0200
I, [2026-04-15T16:06:20.067070#1-84696]  INFO -- : Processing by InitController#index as HTML
I, [2026-04-15T16:06:20.080463#1-84696]  INFO -- :   Rendered layout layouts/application.html.erb (Duration: 1.8ms | GC: 0.0ms)
I, [2026-04-15T16:06:20.084380#1-84696]  INFO -- : Completed 200 OK in 17ms (Views: 2.5ms | ActiveRecord: 2.7ms (5 queries, 1 cached) | GC: 0.6ms)
I, [2026-04-15T16:06:20.307746#1-84344]  INFO -- : Started POST "/api/v1/signshow" for 192.168.0.250 at 2026-04-15 16:06:20 +0200
I, [2026-04-15T16:06:20.314633#1-84344]  INFO -- : Processing by SessionsController#show as JSON
I, [2026-04-15T16:06:20.314713#1-84344]  INFO -- :   Parameters: {"fingerprint" => "142839051"}
I, [2026-04-15T16:06:22.061847#1-84344]  INFO -- : Completed 200 OK in 1747ms (Views: 30.1ms | ActiveRecord: 459.3ms (300 queries, 31 cached) | GC: 10.8ms)
I, [2026-04-15T16:06:22.101882#1-84552]  INFO -- : Started GET "/api/v1/taskbar/init?_=1776261980260" for 192.168.0.250 at 2026-04-15 16:06:22 +0200
I, [2026-04-15T16:06:22.110770#1-84552]  INFO -- : Processing by TaskbarController#init as JSON
I, [2026-04-15T16:06:22.111085#1-84552]  INFO -- :   Parameters: {"_" => "1776261980260"}
I, [2026-04-15T16:06:22.386069#1-84552]  INFO -- : Completed 200 OK in 274ms (Views: 0.8ms | ActiveRecord: 47.4ms (53 queries, 16 cached) | GC: 0.0ms)
I, [2026-04-15T16:06:22.416789#1-84528]  INFO -- : Started GET "/api/v1/translations/lang/de-de?_=1776261980261" for 192.168.0.250 at 2026-04-15 16:06:22 +0200
I, [2026-04-15T16:06:22.421962#1-84528]  INFO -- : Processing by TranslationsController#lang as JSON
I, [2026-04-15T16:06:22.422047#1-84528]  INFO -- :   Parameters: {"_" => "1776261980261", "locale" => "de-de"}
I, [2026-04-15T16:06:22.528011#1-84528]  INFO -- : Completed 200 OK in 106ms (Views: 10.1ms | ActiveRecord: 32.2ms (8 queries, 2 cached) | GC: 45.9ms)
I, [2026-04-15T16:06:22.626988#1-84568]  INFO -- : Started GET "/api/v1/activity_stream?full=true&limit=25&_=1776261980262" for 192.168.0.250 at 2026-04-15 16:06:22 +0200
I, [2026-04-15T16:06:22.634951#1-84696]  INFO -- : Started GET "/api/v1/first_steps?_=1776261980263" for 192.168.0.250 at 2026-04-15 16:06:22 +0200
I, [2026-04-15T16:06:22.646225#1-84568]  INFO -- : Processing by ActivityStreamController#show as JSON
I, [2026-04-15T16:06:22.648022#1-84568]  INFO -- :   Parameters: {"full" => "true", "limit" => "25", "_" => "1776261980262"}
I, [2026-04-15T16:06:22.674368#1-84344]  INFO -- : Started GET "/api/v1/cti/log?_=1776261980264" for 192.168.0.250 at 2026-04-15 16:06:22 +0200
I, [2026-04-15T16:06:22.743795#1-84696]  INFO -- : Processing by FirstStepsController#index as JSON
I, [2026-04-15T16:06:22.744927#1-84696]  INFO -- :   Parameters: {"_" => "1776261980263"}
I, [2026-04-15T16:06:22.776393#1-84344]  INFO -- : Processing by CtiController#index as JSON
I, [2026-04-15T16:06:22.776637#1-84344]  INFO -- :   Parameters: {"_" => "1776261980264"}
I, [2026-04-15T16:06:22.825985#1-84552]  INFO -- : Started GET "/api/v1/ticket_overview?_=1776261980266" for 192.168.0.250 at 2026-04-15 16:06:22 +0200
I, [2026-04-15T16:06:22.833761#1-84528]  INFO -- : Started GET "/api/v1/ticket_overviews?_=1776261980265" for 192.168.0.250 at 2026-04-15 16:06:22 +0200
I, [2026-04-15T16:06:22.911223#1-84696]  INFO -- : Completed 200 OK in 162ms (Views: 0.7ms | ActiveRecord: 129.0ms (18 queries, 7 cached) | GC: 4.8ms)
I, [2026-04-15T16:06:22.931463#1-84344]  INFO -- : Completed 200 OK in 155ms (Views: 0.5ms | ActiveRecord: 128.3ms (13 queries, 6 cached) | GC: 3.9ms)
I, [2026-04-15T16:06:22.961733#1-84552]  INFO -- : Processing by TicketOverviewsController#data as JSON
I, [2026-04-15T16:06:22.961915#1-84552]  INFO -- :   Parameters: {"_" => "1776261980266"}
I, [2026-04-15T16:06:22.967871#1-84528]  INFO -- : Processing by TicketOverviewsController#show as JSON
I, [2026-04-15T16:06:22.968635#1-84528]  INFO -- :   Parameters: {"_" => "1776261980265"}
I, [2026-04-15T16:06:23.240965#1-84552]  INFO -- : Completed 200 OK in 278ms (Views: 0.5ms | ActiveRecord: 170.1ms (37 queries, 12 cached) | GC: 3.6ms)
I, [2026-04-15T16:06:23.293144#1-84528]  INFO -- : Completed 200 OK in 324ms (Views: 0.2ms | ActiveRecord: 225.9ms (52 queries, 14 cached) | GC: 4.2ms)
I, [2026-04-15T16:06:23.367050#1-84568]  INFO -- : Completed 200 OK in 717ms (Views: 3.8ms | ActiveRecord: 219.2ms (110 queries, 33 cached) | GC: 20.0ms)
I, [2026-04-15T16:06:24.733055#1-84696]  INFO -- : Started POST "/api/v1/users/search" for 192.168.0.250 at 2026-04-15 16:06:24 +0200
I, [2026-04-15T16:06:24.741661#1-84696]  INFO -- : Processing by UsersController#search as JSON
I, [2026-04-15T16:06:24.741785#1-84696]  INFO -- :   Parameters: {"force" => true, "refresh" => false, "sort_by" => "created_at, id", "order_by" => "DESC, ASC", "page" => 1, "per_page" => 50, "query" => "", "full" => true}
I, [2026-04-15T16:06:25.340133#1-84696]  INFO -- : Completed 200 OK in 598ms (Views: 1.9ms | ActiveRecord: 221.5ms (153 queries, 6 cached) | GC: 7.3ms)
I, [2026-04-15T16:06:30.416114#1-84344]  INFO -- : Started GET "/api/v1/channels/admin/whatsapp?_=1776261980267" for 192.168.0.250 at 2026-04-15 16:06:30 +0200
I, [2026-04-15T16:06:30.422153#1-84344]  INFO -- : Processing by ChannelsAdmin::WhatsappController#index as JSON
I, [2026-04-15T16:06:30.422285#1-84344]  INFO -- :   Parameters: {"_" => "1776261980267"}
I, [2026-04-15T16:06:30.453564#1-84344]  INFO -- : Completed 200 OK in 31ms (Views: 0.6ms | ActiveRecord: 4.7ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:06:30.490607#1-84552]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980268" for 192.168.0.250 at 2026-04-15 16:06:30 +0200
I, [2026-04-15T16:06:30.498065#1-84552]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:06:30.498161#1-84552]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980268", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:06:30.518846#1-84552]  INFO -- : Completed 200 OK in 20ms (Views: 0.9ms | ActiveRecord: 5.4ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:06:42.385895#1-84528]  INFO -- : Started POST "/api/v1/channels/admin/whatsapp/preload" for 192.168.0.250 at 2026-04-15 16:06:42 +0200
I, [2026-04-15T16:06:42.398191#1-84528]  INFO -- : Processing by ChannelsAdmin::WhatsappController#preload as JSON
I, [2026-04-15T16:06:42.398309#1-84528]  INFO -- :   Parameters: {"business_id" => "839314659075578", "access_token" => "[FILTERED]", "app_secret" => "[FILTERED]"}
I, [2026-04-15T16:06:43.458602#1-84528]  INFO -- : Completed 200 OK in 1060ms (Views: 0.3ms | ActiveRecord: 3.8ms (12 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:06:44.981645#1-84568]  INFO -- : Started PUT "/api/v1/channels/admin/whatsapp/6" for 192.168.0.250 at 2026-04-15 16:06:44 +0200
I, [2026-04-15T16:06:44.988096#1-84568]  INFO -- : Processing by ChannelsAdmin::WhatsappController#update as JSON
I, [2026-04-15T16:06:44.988194#1-84568]  INFO -- :   Parameters: {"business_id" => "839314659075578", "access_token" => "[FILTERED]", "app_secret" => "[FILTERED]", "phone_number_id" => "951646551355675", "welcome" => "Test", "reminder_active" => true, "reminder_message" => "Test", "group_id" => "1", "id" => "6"}
I, [2026-04-15T16:06:45.644218#1-84568]  INFO -- : Completed 200 OK in 656ms (Views: 0.6ms | ActiveRecord: 83.9ms (21 queries, 9 cached) | GC: 0.0ms)
I, [2026-04-15T16:06:45.669260#1-84696]  INFO -- : Started GET "/api/v1/channels/admin/whatsapp?_=1776261980269" for 192.168.0.250 at 2026-04-15 16:06:45 +0200
I, [2026-04-15T16:06:45.674781#1-84696]  INFO -- : Processing by ChannelsAdmin::WhatsappController#index as JSON
I, [2026-04-15T16:06:45.674866#1-84696]  INFO -- :   Parameters: {"_" => "1776261980269"}
I, [2026-04-15T16:06:45.693844#1-84696]  INFO -- : Completed 200 OK in 19ms (Views: 0.3ms | ActiveRecord: 3.4ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:06:45.725966#1-84344]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980270" for 192.168.0.250 at 2026-04-15 16:06:45 +0200
I, [2026-04-15T16:06:45.732746#1-84344]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:06:45.733125#1-84344]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980270", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:06:45.752059#1-84344]  INFO -- : Completed 200 OK in 19ms (Views: 0.7ms | ActiveRecord: 3.7ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:07:05.784446#1-84552]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980271" for 192.168.0.250 at 2026-04-15 16:07:05 +0200
I, [2026-04-15T16:07:05.794071#1-84552]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:07:05.794197#1-84552]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980271", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:07:05.817997#1-84552]  INFO -- : Completed 200 OK in 24ms (Views: 0.9ms | ActiveRecord: 6.7ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:07:25.866757#1-84528]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980272" for 192.168.0.250 at 2026-04-15 16:07:25 +0200
I, [2026-04-15T16:07:25.897408#1-84528]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:07:25.897494#1-84528]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980272", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:07:25.918022#1-84528]  INFO -- : Completed 200 OK in 20ms (Views: 1.0ms | ActiveRecord: 3.8ms (13 queries, 6 cached) | GC: 2.5ms)
I, [2026-04-15T16:07:45.982729#1-84568]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980273" for 192.168.0.250 at 2026-04-15 16:07:45 +0200
I, [2026-04-15T16:07:45.998435#1-84568]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:07:45.998590#1-84568]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980273", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:07:46.022597#1-84568]  INFO -- : Completed 200 OK in 24ms (Views: 0.9ms | ActiveRecord: 6.5ms (13 queries, 6 cached) | GC: 1.7ms)
I, [2026-04-15T16:08:06.842586#1-84696]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980274" for 192.168.0.250 at 2026-04-15 16:08:06 +0200
I, [2026-04-15T16:08:06.855655#1-84696]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:08:06.855805#1-84696]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980274", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:08:06.879628#1-84696]  INFO -- : Completed 200 OK in 24ms (Views: 1.4ms | ActiveRecord: 6.6ms (13 queries, 6 cached) | GC: 1.7ms)
I, [2026-04-15T16:08:27.834731#1-84344]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980275" for 192.168.0.250 at 2026-04-15 16:08:27 +0200
I, [2026-04-15T16:08:27.845000#1-84344]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:08:27.845132#1-84344]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980275", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:08:27.870590#1-84344]  INFO -- : Completed 200 OK in 25ms (Views: 0.9ms | ActiveRecord: 6.5ms (13 queries, 6 cached) | GC: 2.4ms)
I, [2026-04-15T16:08:48.843937#1-84552]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980276" for 192.168.0.250 at 2026-04-15 16:08:48 +0200
I, [2026-04-15T16:08:48.854758#1-84552]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:08:48.854892#1-84552]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980276", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:08:48.880239#1-84552]  INFO -- : Completed 200 OK in 25ms (Views: 1.3ms | ActiveRecord: 4.5ms (13 queries, 6 cached) | GC: 1.7ms)
I, [2026-04-15T16:08:58.573566#1-84528]  INFO -- : Started GET "/api/v1/channels_telegram?_=1776261980277" for 192.168.0.250 at 2026-04-15 16:08:58 +0200
I, [2026-04-15T16:08:58.582266#1-84528]  INFO -- : Processing by ChannelsTelegramController#index as JSON
I, [2026-04-15T16:08:58.582428#1-84528]  INFO -- :   Parameters: {"_" => "1776261980277"}
I, [2026-04-15T16:08:58.608731#1-84528]  INFO -- : Completed 200 OK in 26ms (Views: 0.3ms | ActiveRecord: 5.0ms (13 queries, 6 cached) | GC: 3.0ms)
I, [2026-04-15T16:08:59.255976#1-84568]  INFO -- : Started GET "/api/v1/channels/admin/whatsapp?_=1776261980278" for 192.168.0.250 at 2026-04-15 16:08:59 +0200
I, [2026-04-15T16:08:59.264774#1-84568]  INFO -- : Processing by ChannelsAdmin::WhatsappController#index as JSON
I, [2026-04-15T16:08:59.264918#1-84568]  INFO -- :   Parameters: {"_" => "1776261980278"}
I, [2026-04-15T16:08:59.291900#1-84568]  INFO -- : Completed 200 OK in 27ms (Views: 0.4ms | ActiveRecord: 6.5ms (13 queries, 6 cached) | GC: 0.5ms)
I, [2026-04-15T16:08:59.312046#1-84696]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980279" for 192.168.0.250 at 2026-04-15 16:08:59 +0200
I, [2026-04-15T16:08:59.320160#1-84696]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:08:59.320270#1-84696]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980279", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:08:59.344374#1-84696]  INFO -- : Completed 200 OK in 24ms (Views: 1.0ms | ActiveRecord: 6.0ms (13 queries, 6 cached) | GC: 2.3ms)
I, [2026-04-15T16:09:07.022678#1-84344]  INFO -- : Started DELETE "/api/v1/channels/admin/whatsapp/6" for 192.168.0.250 at 2026-04-15 16:09:07 +0200
I, [2026-04-15T16:09:07.029689#1-84344]  INFO -- : Processing by ChannelsAdmin::WhatsappController#destroy as JSON
I, [2026-04-15T16:09:07.029767#1-84344]  INFO -- :   Parameters: {"id" => "6"}
I, [2026-04-15T16:09:07.090905#1-84344]  INFO -- : Completed 200 OK in 61ms (Views: 0.3ms | ActiveRecord: 31.3ms (19 queries, 6 cached) | GC: 0.4ms)
I, [2026-04-15T16:09:07.120100#1-84552]  INFO -- : Started GET "/api/v1/channels/admin/whatsapp?_=1776261980280" for 192.168.0.250 at 2026-04-15 16:09:07 +0200
I, [2026-04-15T16:09:07.126387#1-84552]  INFO -- : Processing by ChannelsAdmin::WhatsappController#index as JSON
I, [2026-04-15T16:09:07.126469#1-84552]  INFO -- :   Parameters: {"_" => "1776261980280"}
I, [2026-04-15T16:09:07.143723#1-84552]  INFO -- : Completed 200 OK in 17ms (Views: 0.2ms | ActiveRecord: 3.9ms (13 queries, 6 cached) | GC: 0.5ms)
I, [2026-04-15T16:09:07.165430#1-84528]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980281" for 192.168.0.250 at 2026-04-15 16:09:07 +0200
I, [2026-04-15T16:09:07.171721#1-84528]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:09:07.171807#1-84528]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980281", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:09:07.189233#1-84528]  INFO -- : Completed 200 OK in 17ms (Views: 0.7ms | ActiveRecord: 3.3ms (13 queries, 6 cached) | GC: 0.4ms)
I, [2026-04-15T16:09:20.942145#1-84568]  INFO -- : Started POST "/api/v1/channels/admin/whatsapp/preload" for 192.168.0.250 at 2026-04-15 16:09:20 +0200
I, [2026-04-15T16:09:20.949977#1-84568]  INFO -- : Processing by ChannelsAdmin::WhatsappController#preload as JSON
I, [2026-04-15T16:09:20.950088#1-84568]  INFO -- :   Parameters: {"business_id" => "839314659075578", "access_token" => "[FILTERED]", "app_secret" => "[FILTERED]"}
I, [2026-04-15T16:09:21.684607#1-84568]  INFO -- : Completed 200 OK in 734ms (Views: 0.2ms | ActiveRecord: 5.0ms (12 queries, 6 cached) | GC: 0.5ms)
I, [2026-04-15T16:09:27.209642#1-84696]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980282" for 192.168.0.250 at 2026-04-15 16:09:27 +0200
I, [2026-04-15T16:09:27.217615#1-84696]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:09:27.217701#1-84696]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980282", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:09:27.236065#1-84696]  INFO -- : Completed 200 OK in 18ms (Views: 0.8ms | ActiveRecord: 3.2ms (13 queries, 6 cached) | GC: 0.5ms)
I, [2026-04-15T16:09:29.049467#1-84344]  INFO -- : Started POST "/api/v1/channels/admin/whatsapp" for 192.168.0.250 at 2026-04-15 16:09:29 +0200
I, [2026-04-15T16:09:29.055750#1-84344]  INFO -- : Processing by ChannelsAdmin::WhatsappController#create as JSON
I, [2026-04-15T16:09:29.055845#1-84344]  INFO -- :   Parameters: {"business_id" => "839314659075578", "access_token" => "[FILTERED]", "app_secret" => "[FILTERED]", "phone_number_id" => "951646551355675", "welcome" => "Test", "reminder_active" => true, "reminder_message" => "Test", "group_id" => "1"}
I, [2026-04-15T16:09:29.628017#1-84344]  INFO -- : Completed 200 OK in 572ms (Views: 0.2ms | ActiveRecord: 42.9ms (20 queries, 6 cached) | GC: 0.8ms)
I, [2026-04-15T16:09:29.655887#1-84552]  INFO -- : Started GET "/api/v1/channels/admin/whatsapp?_=1776261980283" for 192.168.0.250 at 2026-04-15 16:09:29 +0200
I, [2026-04-15T16:09:29.662510#1-84552]  INFO -- : Processing by ChannelsAdmin::WhatsappController#index as JSON
I, [2026-04-15T16:09:29.662620#1-84552]  INFO -- :   Parameters: {"_" => "1776261980283"}
I, [2026-04-15T16:09:29.688834#1-84552]  INFO -- : Completed 200 OK in 26ms (Views: 0.8ms | ActiveRecord: 5.0ms (13 queries, 6 cached) | GC: 0.4ms)
I, [2026-04-15T16:09:29.708504#1-84528]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980284" for 192.168.0.250 at 2026-04-15 16:09:29 +0200
I, [2026-04-15T16:09:29.721771#1-84528]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:09:29.721883#1-84528]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980284", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:09:29.742607#1-84528]  INFO -- : Completed 200 OK in 19ms (Views: 1.1ms | ActiveRecord: 4.4ms (13 queries, 6 cached) | GC: 0.4ms)
I, [2026-04-15T16:09:47.276438#1-84568]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980285" for 192.168.0.250 at 2026-04-15 16:09:47 +0200
I, [2026-04-15T16:09:47.284490#1-84568]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:09:47.284582#1-84568]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980285", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:09:47.299134#1-84568]  INFO -- : Completed 200 OK in 14ms (Views: 0.9ms | ActiveRecord: 3.3ms (13 queries, 6 cached) | GC: 0.3ms)
I, [2026-04-15T16:09:47.709203#1-84696]  INFO -- : Started GET "/api/v1/channels_whatsapp_webhook/a97161d7-ac5b-4286-935a-67d204f2dd3c?hub.mode=subscribe&hub.challenge=313810666&hub.verify_token=[FILTERED]&hub_mode=subscribe&hub_challenge=313810666&hub_verify_token=[FILTERED]" for 192.168.0.250 at 2026-04-15 16:09:47 +0200
I, [2026-04-15T16:09:47.716544#1-84696]  INFO -- : Processing by ChannelsWhatsappController#verify_webhook as */*
I, [2026-04-15T16:09:47.716640#1-84696]  INFO -- :   Parameters: {"hub.mode" => "subscribe", "hub.challenge" => "313810666", "hub.verify_token" => "[FILTERED]", "hub_mode" => "subscribe", "hub_challenge" => "313810666", "hub_verify_token" => "[FILTERED]", "callback_url_uuid" => "a97161d7-ac5b-4286-935a-67d204f2dd3c"}
I, [2026-04-15T16:09:47.744768#1-84696]  INFO -- : Completed 200 OK in 28ms (Views: 0.5ms | ActiveRecord: 14.0ms (7 queries, 1 cached) | GC: 0.0ms)
I, [2026-04-15T16:09:49.768614#1-84344]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980286" for 192.168.0.250 at 2026-04-15 16:09:49 +0200
I, [2026-04-15T16:09:49.775313#1-84344]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:09:49.775451#1-84344]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980286", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:09:49.790299#1-84344]  INFO -- : Completed 200 OK in 15ms (Views: 0.7ms | ActiveRecord: 3.7ms (13 queries, 6 cached) | GC: 0.3ms)
I, [2026-04-15T16:10:07.841494#1-84552]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776261980287" for 192.168.0.250 at 2026-04-15 16:10:07 +0200
I, [2026-04-15T16:10:07.857858#1-84552]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:10:07.857978#1-84552]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776261980287", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:10:07.882417#1-84552]  INFO -- : Completed 200 OK in 24ms (Views: 2.5ms | ActiveRecord: 5.4ms (13 queries, 6 cached) | GC: 0.4ms)
5

After that, I also created a fresh LXC Container, did base config and try to get WhatsApp working there, with new token etc. and also added API Callback on Meta Site:

The Issue still persists, I also push the log here maybe it helps:


I, [2026-04-15T16:12:00.051833#1-84432]  INFO -- :   Parameters: {"_" => "1776262311591"}
I, [2026-04-15T16:12:00.076239#1-84256]  INFO -- : Completed 200 OK in 819ms (Views: 0.3ms | ActiveRecord: 151.0ms (24 queries, 11 cached) | GC: 87.7ms)
I, [2026-04-15T16:12:00.118620#1-84688]  INFO -- : Processing by CtiController#index as JSON
I, [2026-04-15T16:12:00.120113#1-84688]  INFO -- :   Parameters: {"_" => "1776262311592"}
I, [2026-04-15T16:12:00.177156#1-84840]  INFO -- : Processing by TicketOverviewsController#show as JSON
I, [2026-04-15T16:12:00.181322#1-84840]  INFO -- :   Parameters: {"_" => "1776262311593"}
I, [2026-04-15T16:12:00.198101#1-84736]  INFO -- : Processing by TicketOverviewsController#data as JSON
I, [2026-04-15T16:12:00.198834#1-84736]  INFO -- :   Parameters: {"_" => "1776262311594"}
I, [2026-04-15T16:12:00.211676#1-84432]  INFO -- : Completed 200 OK in 160ms (Views: 0.1ms | ActiveRecord: 147.0ms (20 queries, 7 cached) | GC: 5.0ms)
I, [2026-04-15T16:12:00.272383#1-84688]  INFO -- : Completed 200 OK in 151ms (Views: 0.2ms | ActiveRecord: 129.8ms (13 queries, 6 cached) | GC: 3.5ms)
I, [2026-04-15T16:12:00.344689#1-84736]  INFO -- : Completed 200 OK in 146ms (Views: 0.2ms | ActiveRecord: 105.0ms (36 queries, 12 cached) | GC: 7.4ms)
I, [2026-04-15T16:12:00.436963#1-84840]  INFO -- : Completed 200 OK in 255ms (Views: 0.1ms | ActiveRecord: 189.0ms (52 queries, 14 cached) | GC: 9.3ms)
I, [2026-04-15T16:12:00.632279#1-84256]  INFO -- : Started POST "/api/v1/users/search" for 192.168.0.250 at 2026-04-15 16:12:00 +0200
I, [2026-04-15T16:12:00.636409#1-84256]  INFO -- : Processing by UsersController#search as JSON
I, [2026-04-15T16:12:00.636835#1-84256]  INFO -- :   Parameters: {"force" => true, "refresh" => false, "sort_by" => "created_at, id", "order_by" => "DESC, ASC", "page" => 1, "per_page" => 50, "query" => "", "full" => true}
I, [2026-04-15T16:12:00.655781#1-84256]  INFO -- : Completed 200 OK in 19ms (Views: 0.2ms | ActiveRecord: 5.1ms (17 queries, 6 cached) | GC: 0.7ms)
I, [2026-04-15T16:12:03.810858#1-84688]  INFO -- : Started GET "/api/v1/channels/admin/whatsapp?_=1776262311595" for 192.168.0.250 at 2026-04-15 16:12:03 +0200
I, [2026-04-15T16:12:03.830938#1-84688]  INFO -- : Processing by ChannelsAdmin::WhatsappController#index as JSON
I, [2026-04-15T16:12:03.831101#1-84688]  INFO -- :   Parameters: {"_" => "1776262311595"}
I, [2026-04-15T16:12:03.856712#1-84688]  INFO -- : Completed 200 OK in 25ms (Views: 1.7ms | ActiveRecord: 4.1ms (13 queries, 6 cached) | GC: 0.3ms)
I, [2026-04-15T16:12:03.913631#1-84736]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262311596" for 192.168.0.250 at 2026-04-15 16:12:03 +0200
I, [2026-04-15T16:12:03.937591#1-84736]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:12:03.938248#1-84736]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262311596", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:12:03.963768#1-84736]  INFO -- : Completed 200 OK in 25ms (Views: 1.1ms | ActiveRecord: 7.6ms (13 queries, 6 cached) | GC: 0.6ms)
I, [2026-04-15T16:12:06.210073#1-84840]  INFO -- : Started DELETE "/api/v1/channels/admin/whatsapp/3" for 192.168.0.250 at 2026-04-15 16:12:06 +0200
I, [2026-04-15T16:12:06.218433#1-84840]  INFO -- : Processing by ChannelsAdmin::WhatsappController#destroy as JSON
I, [2026-04-15T16:12:06.218759#1-84840]  INFO -- :   Parameters: {"id" => "3"}
I, [2026-04-15T16:12:06.333744#1-84840]  INFO -- : Completed 200 OK in 115ms (Views: 1.1ms | ActiveRecord: 40.1ms (19 queries, 6 cached) | GC: 0.6ms)
I, [2026-04-15T16:12:06.360525#1-84256]  INFO -- : Started GET "/api/v1/channels/admin/whatsapp?_=1776262311597" for 192.168.0.250 at 2026-04-15 16:12:06 +0200
I, [2026-04-15T16:12:06.365797#1-84256]  INFO -- : Processing by ChannelsAdmin::WhatsappController#index as JSON
I, [2026-04-15T16:12:06.366371#1-84256]  INFO -- :   Parameters: {"_" => "1776262311597"}
I, [2026-04-15T16:12:06.384125#1-84256]  INFO -- : Completed 200 OK in 17ms (Views: 0.1ms | ActiveRecord: 3.9ms (13 queries, 6 cached) | GC: 0.5ms)
I, [2026-04-15T16:12:06.394006#1-84432]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262311598" for 192.168.0.250 at 2026-04-15 16:12:06 +0200
I, [2026-04-15T16:12:06.401606#1-84432]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:12:06.402091#1-84432]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262311598", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:12:06.411502#1-84432]  INFO -- : Completed 200 OK in 9ms (Views: 0.8ms | ActiveRecord: 1.6ms (13 queries, 6 cached) | GC: 0.3ms)
I, [2026-04-15T16:12:17.551724#1-84688]  INFO -- : Started POST "/api/v1/channels/admin/whatsapp/preload" for 192.168.0.250 at 2026-04-15 16:12:17 +0200
I, [2026-04-15T16:12:17.569995#1-84688]  INFO -- : Processing by ChannelsAdmin::WhatsappController#preload as JSON
I, [2026-04-15T16:12:17.570601#1-84688]  INFO -- :   Parameters: {"business_id" => "839314659075578", "access_token" => "[FILTERED]", "app_secret" => "[FILTERED]"}
I, [2026-04-15T16:12:18.278629#1-84688]  INFO -- : Completed 200 OK in 708ms (Views: 0.1ms | ActiveRecord: 4.9ms (12 queries, 6 cached) | GC: 0.4ms)
I, [2026-04-15T16:12:23.326496#1-84736]  INFO -- : Started POST "/api/v1/channels/admin/whatsapp" for 192.168.0.250 at 2026-04-15 16:12:23 +0200
I, [2026-04-15T16:12:23.335069#1-84736]  INFO -- : Processing by ChannelsAdmin::WhatsappController#create as JSON
I, [2026-04-15T16:12:23.335553#1-84736]  INFO -- :   Parameters: {"business_id" => "839314659075578", "access_token" => "[FILTERED]", "app_secret" => "[FILTERED]", "phone_number_id" => "951646551355675", "welcome" => "TEST", "reminder_active" => true, "reminder_message" => "TEST", "group_id" => "1"}
I, [2026-04-15T16:12:23.920153#1-84736]  INFO -- : Completed 200 OK in 584ms (Views: 3.6ms | ActiveRecord: 13.3ms (18 queries, 6 cached) | GC: 0.7ms)
I, [2026-04-15T16:12:23.947877#1-84840]  INFO -- : Started GET "/api/v1/channels/admin/whatsapp?_=1776262311599" for 192.168.0.250 at 2026-04-15 16:12:23 +0200
I, [2026-04-15T16:12:23.959650#1-84840]  INFO -- : Processing by ChannelsAdmin::WhatsappController#index as JSON
I, [2026-04-15T16:12:23.960062#1-84840]  INFO -- :   Parameters: {"_" => "1776262311599"}
I, [2026-04-15T16:12:23.977920#1-84840]  INFO -- : Completed 200 OK in 18ms (Views: 0.2ms | ActiveRecord: 2.1ms (13 queries, 6 cached) | GC: 1.2ms)
I, [2026-04-15T16:12:23.993891#1-84256]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262311600" for 192.168.0.250 at 2026-04-15 16:12:23 +0200
I, [2026-04-15T16:12:24.001699#1-84256]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:12:24.002169#1-84256]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262311600", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:12:24.012012#1-84256]  INFO -- : Completed 200 OK in 9ms (Views: 0.7ms | ActiveRecord: 1.6ms (13 queries, 6 cached) | GC: 0.4ms)
I, [2026-04-15T16:12:26.429975#1-84432]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262311601" for 192.168.0.250 at 2026-04-15 16:12:26 +0200
I, [2026-04-15T16:12:26.437227#1-84432]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:12:26.437280#1-84432]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262311601", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:12:26.449815#1-84432]  INFO -- : Completed 200 OK in 12ms (Views: 0.3ms | ActiveRecord: 2.8ms (13 queries, 6 cached) | GC: 0.4ms)
I, [2026-04-15T16:12:44.052769#1-84688]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262311602" for 192.168.0.250 at 2026-04-15 16:12:44 +0200
I, [2026-04-15T16:12:44.065009#1-84688]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:12:44.065051#1-84688]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262311602", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:12:44.081025#1-84688]  INFO -- : Completed 200 OK in 16ms (Views: 0.3ms | ActiveRecord: 1.6ms (13 queries, 6 cached) | GC: 1.2ms)
I, [2026-04-15T16:12:46.515707#1-84736]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262311603" for 192.168.0.250 at 2026-04-15 16:12:46 +0200
I, [2026-04-15T16:12:46.530884#1-84736]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:12:46.530953#1-84736]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262311603", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:12:46.547045#1-84736]  INFO -- : Completed 200 OK in 16ms (Views: 1.9ms | ActiveRecord: 1.9ms (13 queries, 6 cached) | GC: 1.3ms)
I, [2026-04-15T16:12:54.710975#1-84840]  INFO -- : Started GET "/api/v1/settings/?full=true&_=1776262311604" for 192.168.0.250 at 2026-04-15 16:12:54 +0200
I, [2026-04-15T16:12:54.725300#1-84840]  INFO -- : Processing by SettingsController#index as JSON
I, [2026-04-15T16:12:54.725339#1-84840]  INFO -- :   Parameters: {"full" => "true", "_" => "1776262311604"}
I, [2026-04-15T16:12:54.957663#1-84840]  INFO -- : Completed 200 OK in 232ms (Views: 6.4ms | ActiveRecord: 6.2ms (61 queries, 31 cached) | GC: 6.1ms)
I, [2026-04-15T16:12:55.013135#1-84256]  INFO -- : Started GET "/api/v1/calendars/timezones?_=1776262311605" for 192.168.0.250 at 2026-04-15 16:12:55 +0200
I, [2026-04-15T16:12:55.018576#1-84256]  INFO -- : Processing by CalendarsController#timezones as JSON
I, [2026-04-15T16:12:55.018616#1-84256]  INFO -- :   Parameters: {"_" => "1776262311605"}
I, [2026-04-15T16:12:55.310869#1-84256]  INFO -- : Completed 200 OK in 292ms (Views: 0.5ms | ActiveRecord: 1.4ms (12 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:13:06.273744#1-84432]  INFO -- : Started PUT "/api/v1/settings/22" for 192.168.0.250 at 2026-04-15 16:13:06 +0200
I, [2026-04-15T16:13:06.278032#1-84432]  INFO -- : Processing by SettingsController#update as JSON
I, [2026-04-15T16:13:06.278069#1-84432]  INFO -- :   Parameters: {"name" => "fqdn", "state_current" => {"value" => "help.ruckzuck3ddruck.de"}, "id" => "22"}
I, [2026-04-15T16:13:06.378946#1-84432]  INFO -- : Completed 200 OK in 101ms (Views: 0.6ms | ActiveRecord: 18.9ms (24 queries, 9 cached) | GC: 0.0ms)
I, [2026-04-15T16:13:06.585386#1-84688]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262311606" for 192.168.0.250 at 2026-04-15 16:13:06 +0200
I, [2026-04-15T16:13:06.590187#1-84688]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:13:06.590237#1-84688]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262311606", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:13:06.602115#1-84688]  INFO -- : Completed 200 OK in 12ms (Views: 0.3ms | ActiveRecord: 2.0ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:13:13.440350#1-84736]  INFO -- : Started PUT "/api/v1/settings/25" for 192.168.0.250 at 2026-04-15 16:13:13 +0200
I, [2026-04-15T16:13:13.444065#1-84736]  INFO -- : Processing by SettingsController#update as JSON
I, [2026-04-15T16:13:13.444105#1-84736]  INFO -- :   Parameters: {"name" => "http_type", "state_current" => {"value" => "https"}, "id" => "25"}
I, [2026-04-15T16:13:13.596400#1-84736]  INFO -- : Completed 200 OK in 152ms (Views: 0.1ms | ActiveRecord: 33.4ms (24 queries, 9 cached) | GC: 39.5ms)
I, [2026-04-15T16:13:16.020985#1-84840]  INFO -- : Started GET "/" for 192.168.0.250 at 2026-04-15 16:13:16 +0200
I, [2026-04-15T16:13:16.025696#1-84840]  INFO -- : Processing by InitController#index as HTML
I, [2026-04-15T16:13:16.031606#1-84840]  INFO -- :   Rendered layout layouts/application.html.erb (Duration: 2.8ms | GC: 0.0ms)
I, [2026-04-15T16:13:16.032586#1-84840]  INFO -- : Completed 200 OK in 7ms (Views: 1.8ms | ActiveRecord: 2.4ms (6 queries, 1 cached) | GC: 0.0ms)
I, [2026-04-15T16:13:16.190214#1-84256]  INFO -- : Started POST "/api/v1/signshow" for 192.168.0.250 at 2026-04-15 16:13:16 +0200
I, [2026-04-15T16:13:16.195032#1-84256]  INFO -- : Processing by SessionsController#show as JSON
I, [2026-04-15T16:13:16.195070#1-84256]  INFO -- :   Parameters: {"fingerprint" => "142839051"}
I, [2026-04-15T16:13:16.420546#1-84256]  INFO -- : Completed 200 OK in 225ms (Views: 11.5ms | ActiveRecord: 38.2ms (84 queries, 16 cached) | GC: 11.9ms)
I, [2026-04-15T16:13:16.437908#1-84432]  INFO -- : Started GET "/api/v1/taskbar/init?_=1776262396140" for 192.168.0.250 at 2026-04-15 16:13:16 +0200
I, [2026-04-15T16:13:16.441568#1-84432]  INFO -- : Processing by TaskbarController#init as JSON
I, [2026-04-15T16:13:16.441603#1-84432]  INFO -- :   Parameters: {"_" => "1776262396140"}
I, [2026-04-15T16:13:16.498624#1-84432]  INFO -- : Completed 200 OK in 57ms (Views: 0.2ms | ActiveRecord: 10.4ms (45 queries, 16 cached) | GC: 1.5ms)
I, [2026-04-15T16:13:16.512736#1-84688]  INFO -- : Started GET "/api/v1/translations/lang/de-de?_=1776262396141" for 192.168.0.250 at 2026-04-15 16:13:16 +0200
I, [2026-04-15T16:13:16.518440#1-84688]  INFO -- : Processing by TranslationsController#lang as JSON
I, [2026-04-15T16:13:16.518481#1-84688]  INFO -- :   Parameters: {"_" => "1776262396141", "locale" => "de-de"}
I, [2026-04-15T16:13:16.604646#1-84688]  INFO -- : Completed 200 OK in 86ms (Views: 25.7ms | ActiveRecord: 26.0ms (8 queries, 2 cached) | GC: 4.2ms)
I, [2026-04-15T16:13:16.667015#1-84736]  INFO -- : Started GET "/api/v1/first_steps?_=1776262396142" for 192.168.0.250 at 2026-04-15 16:13:16 +0200
I, [2026-04-15T16:13:16.670743#1-84736]  INFO -- : Processing by FirstStepsController#index as JSON
I, [2026-04-15T16:13:16.670776#1-84736]  INFO -- :   Parameters: {"_" => "1776262396142"}
I, [2026-04-15T16:13:16.683569#1-84736]  INFO -- : Completed 200 OK in 13ms (Views: 0.1ms | ActiveRecord: 3.7ms (20 queries, 7 cached) | GC: 0.3ms)
I, [2026-04-15T16:13:16.750794#1-84840]  INFO -- : Started GET "/api/v1/cti/log?_=1776262396143" for 192.168.0.250 at 2026-04-15 16:13:16 +0200
I, [2026-04-15T16:13:16.755232#1-84840]  INFO -- : Processing by CtiController#index as JSON
I, [2026-04-15T16:13:16.755271#1-84840]  INFO -- :   Parameters: {"_" => "1776262396143"}
I, [2026-04-15T16:13:16.766001#1-84840]  INFO -- : Completed 200 OK in 11ms (Views: 0.1ms | ActiveRecord: 2.6ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:13:17.623118#1-84256]  INFO -- : Started POST "/api/v1/users/search" for 192.168.0.250 at 2026-04-15 16:13:17 +0200
I, [2026-04-15T16:13:17.627863#1-84256]  INFO -- : Processing by UsersController#search as JSON
I, [2026-04-15T16:13:17.627910#1-84256]  INFO -- :   Parameters: {"force" => true, "refresh" => false, "sort_by" => "created_at, id", "order_by" => "DESC, ASC", "page" => 1, "per_page" => 50, "query" => "", "full" => true}
I, [2026-04-15T16:13:17.643263#1-84256]  INFO -- : Completed 200 OK in 15ms (Views: 0.2ms | ActiveRecord: 3.4ms (17 queries, 6 cached) | GC: 0.3ms)
I, [2026-04-15T16:13:25.858718#1-84432]  INFO -- : Started GET "/api/v1/channels/admin/whatsapp?_=1776262396144" for 192.168.0.250 at 2026-04-15 16:13:25 +0200
I, [2026-04-15T16:13:25.863684#1-84432]  INFO -- : Processing by ChannelsAdmin::WhatsappController#index as JSON
I, [2026-04-15T16:13:25.863723#1-84432]  INFO -- :   Parameters: {"_" => "1776262396144"}
I, [2026-04-15T16:13:25.874838#1-84432]  INFO -- : Completed 200 OK in 11ms (Views: 0.4ms | ActiveRecord: 1.8ms (13 queries, 6 cached) | GC: 0.3ms)
I, [2026-04-15T16:13:25.895103#1-84688]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396145" for 192.168.0.250 at 2026-04-15 16:13:25 +0200
I, [2026-04-15T16:13:25.898405#1-84688]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:13:25.898453#1-84688]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396145", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:13:25.906830#1-84688]  INFO -- : Completed 200 OK in 8ms (Views: 0.3ms | ActiveRecord: 1.6ms (13 queries, 6 cached) | GC: 0.3ms)
I, [2026-04-15T16:13:27.938637#1-84736]  INFO -- : Started DELETE "/api/v1/channels/admin/whatsapp/4" for 192.168.0.250 at 2026-04-15 16:13:27 +0200
I, [2026-04-15T16:13:27.942382#1-84736]  INFO -- : Processing by ChannelsAdmin::WhatsappController#destroy as JSON
I, [2026-04-15T16:13:27.942418#1-84736]  INFO -- :   Parameters: {"id" => "4"}
I, [2026-04-15T16:13:27.982703#1-84736]  INFO -- : Completed 200 OK in 40ms (Views: 0.1ms | ActiveRecord: 31.1ms (18 queries, 6 cached) | GC: 0.3ms)
I, [2026-04-15T16:13:28.021591#1-84840]  INFO -- : Started GET "/api/v1/channels/admin/whatsapp?_=1776262396146" for 192.168.0.250 at 2026-04-15 16:13:28 +0200
I, [2026-04-15T16:13:28.025449#1-84840]  INFO -- : Processing by ChannelsAdmin::WhatsappController#index as JSON
I, [2026-04-15T16:13:28.025485#1-84840]  INFO -- :   Parameters: {"_" => "1776262396146"}
I, [2026-04-15T16:13:28.033398#1-84840]  INFO -- : Completed 200 OK in 8ms (Views: 0.1ms | ActiveRecord: 1.7ms (13 queries, 6 cached) | GC: 0.4ms)
I, [2026-04-15T16:13:28.047131#1-84256]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396147" for 192.168.0.250 at 2026-04-15 16:13:28 +0200
I, [2026-04-15T16:13:28.050675#1-84256]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:13:28.050710#1-84256]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396147", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:13:28.058748#1-84256]  INFO -- : Completed 200 OK in 8ms (Views: 0.3ms | ActiveRecord: 1.8ms (13 queries, 6 cached) | GC: 0.6ms)
I, [2026-04-15T16:13:39.207182#1-84432]  INFO -- : Started POST "/api/v1/channels/admin/whatsapp/preload" for 192.168.0.250 at 2026-04-15 16:13:39 +0200
I, [2026-04-15T16:13:39.212629#1-84432]  INFO -- : Processing by ChannelsAdmin::WhatsappController#preload as JSON
I, [2026-04-15T16:13:39.212666#1-84432]  INFO -- :   Parameters: {"business_id" => "839314659075578", "access_token" => "[FILTERED]", "app_secret" => "[FILTERED]"}
I, [2026-04-15T16:13:39.765964#1-84432]  INFO -- : Completed 200 OK in 553ms (Views: 0.1ms | ActiveRecord: 1.5ms (12 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:13:43.119252#1-84688]  INFO -- : Started POST "/api/v1/channels/admin/whatsapp" for 192.168.0.250 at 2026-04-15 16:13:43 +0200
I, [2026-04-15T16:13:43.122886#1-84688]  INFO -- : Processing by ChannelsAdmin::WhatsappController#create as JSON
I, [2026-04-15T16:13:43.122938#1-84688]  INFO -- :   Parameters: {"business_id" => "839314659075578", "access_token" => "[FILTERED]", "app_secret" => "[FILTERED]", "phone_number_id" => "951646551355675", "welcome" => "TEST", "reminder_active" => true, "reminder_message" => "TEST", "group_id" => "1"}
I, [2026-04-15T16:13:43.740882#1-84688]  INFO -- : Completed 200 OK in 618ms (Views: 0.1ms | ActiveRecord: 29.4ms (18 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:13:43.781664#1-84736]  INFO -- : Started GET "/api/v1/channels/admin/whatsapp?_=1776262396148" for 192.168.0.250 at 2026-04-15 16:13:43 +0200
I, [2026-04-15T16:13:43.785839#1-84736]  INFO -- : Processing by ChannelsAdmin::WhatsappController#index as JSON
I, [2026-04-15T16:13:43.785876#1-84736]  INFO -- :   Parameters: {"_" => "1776262396148"}
I, [2026-04-15T16:13:43.795113#1-84736]  INFO -- : Completed 200 OK in 9ms (Views: 0.4ms | ActiveRecord: 1.8ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:13:43.803507#1-84840]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396149" for 192.168.0.250 at 2026-04-15 16:13:43 +0200
I, [2026-04-15T16:13:43.806483#1-84840]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:13:43.806520#1-84840]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396149", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:13:43.814995#1-84840]  INFO -- : Completed 200 OK in 8ms (Views: 1.2ms | ActiveRecord: 1.6ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:13:48.076565#1-84256]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396150" for 192.168.0.250 at 2026-04-15 16:13:48 +0200
I, [2026-04-15T16:13:48.080734#1-84256]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:13:48.080779#1-84256]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396150", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:13:48.088955#1-84256]  INFO -- : Completed 200 OK in 8ms (Views: 0.3ms | ActiveRecord: 1.7ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:13:51.660457#1-84432]  INFO -- : Started GET "/api/v1/channels_whatsapp_webhook/de41178c-d851-441e-aa84-0785c9cbe044?hub.mode=subscribe&hub.challenge=1867784844&hub.verify_token=[FILTERED]&hub_mode=subscribe&hub_challenge=1867784844&hub_verify_token=[FILTERED]" for 192.168.0.250 at 2026-04-15 16:13:51 +0200
I, [2026-04-15T16:13:51.666215#1-84432]  INFO -- : Processing by ChannelsWhatsappController#verify_webhook as */*
I, [2026-04-15T16:13:51.666255#1-84432]  INFO -- :   Parameters: {"hub.mode" => "subscribe", "hub.challenge" => "1867784844", "hub.verify_token" => "[FILTERED]", "hub_mode" => "subscribe", "hub_challenge" => "1867784844", "hub_verify_token" => "[FILTERED]", "callback_url_uuid" => "de41178c-d851-441e-aa84-0785c9cbe044"}
I, [2026-04-15T16:13:51.697930#1-84432]  INFO -- : Completed 200 OK in 32ms (Views: 0.3ms | ActiveRecord: 12.3ms (7 queries, 1 cached) | GC: 0.0ms)
I, [2026-04-15T16:14:03.839566#1-84688]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396151" for 192.168.0.250 at 2026-04-15 16:14:03 +0200
I, [2026-04-15T16:14:03.844694#1-84688]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:14:03.844731#1-84688]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396151", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:14:03.851783#1-84688]  INFO -- : Completed 200 OK in 7ms (Views: 0.3ms | ActiveRecord: 1.5ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:14:08.124398#1-84736]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396152" for 192.168.0.250 at 2026-04-15 16:14:08 +0200
I, [2026-04-15T16:14:08.127610#1-84736]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:14:08.127645#1-84736]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396152", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:14:08.134688#1-84736]  INFO -- : Completed 200 OK in 7ms (Views: 0.3ms | ActiveRecord: 1.6ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:14:24.828045#1-84840]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396153" for 192.168.0.250 at 2026-04-15 16:14:24 +0200
I, [2026-04-15T16:14:24.832337#1-84840]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:14:24.832376#1-84840]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396153", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:14:24.839503#1-84840]  INFO -- : Completed 200 OK in 7ms (Views: 0.3ms | ActiveRecord: 1.6ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:14:28.826558#1-84256]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396154" for 192.168.0.250 at 2026-04-15 16:14:28 +0200
I, [2026-04-15T16:14:28.829895#1-84256]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:14:28.829930#1-84256]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396154", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:14:28.837443#1-84256]  INFO -- : Completed 200 OK in 7ms (Views: 0.3ms | ActiveRecord: 1.7ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:14:44.884358#1-84432]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396155" for 192.168.0.250 at 2026-04-15 16:14:44 +0200
I, [2026-04-15T16:14:44.889216#1-84432]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:14:44.889255#1-84432]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396155", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:14:44.899128#1-84432]  INFO -- : Completed 200 OK in 10ms (Views: 0.3ms | ActiveRecord: 1.6ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:14:45.938269#1-84688]  INFO -- : Started GET "/api/v1/channels_telegram?_=1776262396156" for 192.168.0.250 at 2026-04-15 16:14:45 +0200
I, [2026-04-15T16:14:45.943731#1-84688]  INFO -- : Processing by ChannelsTelegramController#index as JSON
I, [2026-04-15T16:14:45.943779#1-84688]  INFO -- :   Parameters: {"_" => "1776262396156"}
I, [2026-04-15T16:14:45.955004#1-84688]  INFO -- : Completed 200 OK in 11ms (Views: 0.1ms | ActiveRecord: 2.0ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:14:46.791355#1-84736]  INFO -- : Started GET "/api/v1/channels/admin/whatsapp?_=1776262396157" for 192.168.0.250 at 2026-04-15 16:14:46 +0200
I, [2026-04-15T16:14:46.795026#1-84736]  INFO -- : Processing by ChannelsAdmin::WhatsappController#index as JSON
I, [2026-04-15T16:14:46.795061#1-84736]  INFO -- :   Parameters: {"_" => "1776262396157"}
I, [2026-04-15T16:14:46.803529#1-84736]  INFO -- : Completed 200 OK in 8ms (Views: 0.2ms | ActiveRecord: 1.7ms (13 queries, 6 cached) | GC: 0.0ms)
I, [2026-04-15T16:14:46.828797#1-84840]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396158" for 192.168.0.250 at 2026-04-15 16:14:46 +0200
I, [2026-04-15T16:14:46.843902#1-84840]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:14:46.843946#1-84840]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396158", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:14:46.853433#1-84840]  INFO -- : Completed 200 OK in 9ms (Views: 0.3ms | ActiveRecord: 1.7ms (13 queries, 6 cached) | GC: 2.1ms)
I, [2026-04-15T16:14:48.874985#1-84256]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396159" for 192.168.0.250 at 2026-04-15 16:14:48 +0200
I, [2026-04-15T16:14:48.880767#1-84256]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:14:48.880823#1-84256]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396159", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:14:48.891431#1-84256]  INFO -- : Completed 200 OK in 10ms (Views: 0.4ms | ActiveRecord: 2.1ms (13 queries, 6 cached) | GC: 1.5ms)
I, [2026-04-15T16:15:07.836905#1-84432]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396160" for 192.168.0.250 at 2026-04-15 16:15:07 +0200
I, [2026-04-15T16:15:07.845994#1-84432]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:15:07.846043#1-84432]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396160", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:15:07.854055#1-84432]  INFO -- : Completed 200 OK in 8ms (Views: 0.3ms | ActiveRecord: 1.7ms (13 queries, 6 cached) | GC: 0.7ms)
I, [2026-04-15T16:15:09.825049#1-84688]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396161" for 192.168.0.250 at 2026-04-15 16:15:09 +0200
I, [2026-04-15T16:15:09.829162#1-84688]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:15:09.829268#1-84688]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396161", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:15:09.837257#1-84688]  INFO -- : Completed 200 OK in 8ms (Views: 0.3ms | ActiveRecord: 1.5ms (13 queries, 6 cached) | GC: 0.7ms)
I, [2026-04-15T16:15:28.826511#1-84736]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396162" for 192.168.0.250 at 2026-04-15 16:15:28 +0200
I, [2026-04-15T16:15:28.832250#1-84736]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:15:28.832354#1-84736]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396162", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:15:28.841797#1-84736]  INFO -- : Completed 200 OK in 9ms (Views: 0.3ms | ActiveRecord: 1.8ms (13 queries, 6 cached) | GC: 1.3ms)
I, [2026-04-15T16:15:30.828782#1-84840]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396163" for 192.168.0.250 at 2026-04-15 16:15:30 +0200
I, [2026-04-15T16:15:30.833028#1-84840]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:15:30.833068#1-84840]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396163", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:15:30.840621#1-84840]  INFO -- : Completed 200 OK in 7ms (Views: 0.3ms | ActiveRecord: 1.7ms (13 queries, 6 cached) | GC: 0.7ms)
I, [2026-04-15T16:15:49.832116#1-84256]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396164" for 192.168.0.250 at 2026-04-15 16:15:49 +0200
I, [2026-04-15T16:15:49.836996#1-84256]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:15:49.837035#1-84256]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396164", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:15:49.844217#1-84256]  INFO -- : Completed 200 OK in 7ms (Views: 0.3ms | ActiveRecord: 1.5ms (13 queries, 6 cached) | GC: 0.6ms)
I, [2026-04-15T16:15:51.836125#1-84432]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396165" for 192.168.0.250 at 2026-04-15 16:15:51 +0200
I, [2026-04-15T16:15:51.840056#1-84432]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:15:51.840097#1-84432]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396165", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:15:51.847844#1-84432]  INFO -- : Completed 200 OK in 8ms (Views: 0.3ms | ActiveRecord: 1.7ms (13 queries, 6 cached) | GC: 0.6ms)
I, [2026-04-15T16:16:10.830739#1-84688]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396166" for 192.168.0.250 at 2026-04-15 16:16:10 +0200
I, [2026-04-15T16:16:10.835138#1-84688]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:16:10.835189#1-84688]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396166", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:16:10.843462#1-84688]  INFO -- : Completed 200 OK in 8ms (Views: 0.3ms | ActiveRecord: 1.7ms (13 queries, 6 cached) | GC: 0.9ms)
I, [2026-04-15T16:16:12.827088#1-84736]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396167" for 192.168.0.250 at 2026-04-15 16:16:12 +0200
I, [2026-04-15T16:16:12.830878#1-84736]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T16:16:12.830914#1-84736]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776262396167", "facility" => "WhatsApp::Business"}
I, [2026-04-15T16:16:12.837962#1-84736]  INFO -- : Completed 200 OK in 7ms (Views: 0.3ms | ActiveRecord: 1.6ms (13 queries, 6 cached) | GC: 0.2ms)
I, [2026-04-15T16:16:31.836494#1-84840]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776262396168" for 192.168.0.250 at 2026-04-15 16:16:31 +0200
I, [2026-04-15T16:16:31.841318#1-84840]  INFO -- : Processing by HttpLogsController#index as JSON

I really have no clue, why it wont work. I did an error to check if meta checks connection, and If
Iam under my app > configuration > Webhook and do sth. wrong with callback url or token, i get an error. So it seems that a connection is there..

BR

6

I did some further tests with API…

If I curl on the zammad host with following:

curl -X GET “https://help.SOMEURL.de/api/v1/channels_whatsapp_webhook/SOMEID?hub.mode=subscribe&hub.verify_token=SOMETOKEN&hub.challenge=12345”

Ill get this result:

I, [2026-04-15T19:43:48.748893#1-85568]  INFO -- : Started GET "/api/v1/channels_whatsapp_webhook/FILTERED?hub.mode=subscribe&hub.verify_token=[FILTERED]&hub.challenge=12345" for 192.168.0.250 at 2026-04-15 19:43:48 +0200
I, [2026-04-15T19:43:48.752502#1-85568]  INFO -- : Processing by ChannelsWhatsappController#verify_webhook as */*
I, [2026-04-15T19:43:48.752588#1-85568]  INFO -- :   Parameters: {"hub.mode" => "subscribe", "hub.verify_token" => "[FILTERED]", "hub.challenge" => "12345", "callback_url_uuid" => "FILTERED"}
I, [2026-04-15T19:43:48.785523#1-85568]  INFO -- : Completed 200 OK in 33ms (Views: 0.3ms | ActiveRecord: 24.7ms (7 queries, 1 cached) | GC: 0.0ms)
I, [2026-04-15T19:43:54.911068#1-87832]  INFO -- : Started GET "/api/v1/http_logs/WhatsApp::Business?limit=50&_=1776274743482" for 192.168.0.250 at 2026-04-15 19:43:54 +0200
I, [2026-04-15T19:43:54.919211#1-87832]  INFO -- : Processing by HttpLogsController#index as JSON
I, [2026-04-15T19:43:54.919324#1-87832]  INFO -- :   Parameters: {"limit" => "50", "_" => "1776274743482", "facility" => "WhatsApp::Business"}
I, [2026-04-15T19:43:54.941430#1-87832]  INFO -- : Completed 200 OK in 22ms (Views: 0.8ms | ActiveRecord: 7.4ms (13 queries, 6 cached) | GC: 0.4ms)

I also installed the zammad stack on a system of a colleague of mine on datacenter. Same error… Light is orange, no messages.

7

Using the meta internal “test” button / tool, results that the api call is delivered to server.
See screenshots below:

image
image1001×841 67.2 KB

image

Any further ideas? :slight_smile:

BR