Web-notification for customer-role

xp8it · April 18, 2018, 7:08am

Infos:

Used Zammad version: 2.3.x
Used Zammad installation source: apt via https://dl.packager.io/srv/zammad/zammad/stable/installer/ubuntu/16.04.repo
Operating system: ubuntu 16.04
Browser + version: Tested current Edge and FireFox

I can´t see notification-settings in profile, when logged in as customer. In customer-role the notification-settings is even active.

Expected behavior:

Notification (Benachrichtigungen) settings should appear in profile-settings
*

Actual behavior:

no notification-Settings

Customer-Role:

Customer-Profile-Settings

Steps to reproduce the behavior:

MrGeneration · April 18, 2018, 11:40am

Hey,

thanks for posting the problem here. As I can see the same problem I am sure that this is a bug.
I opened a issue on the issue tracker and referenced this problem.

We’ll see if this is really a bug or a feature If you want, I can keep you updated here.

xp8it · May 2, 2018, 8:16am

fine, would be nice to receive updates here.
Or can you post a link to the bug-tracker?

MrGeneration · May 2, 2018, 8:32am

Hey,

the issue is still open, I think the devs have other trouble to sort out right now
Link is in my post above.

system · July 1, 2018, 8:32am

This topic was automatically closed 60 days after the last reply. New replies are no longer allowed.

Billy · September 17, 2018, 7:28am

After discussions with the team, we decided that customers should not be able to view or change their own notification settings. The reason is that there is only a very limited number of options that they can choose from, and that there aren’t many useful use cases where a customer would want to change any of these settings.