Web Chat not working on ssl site

Technical assistance
1

Hi i am runnign the latest zammad on a debian 9 server with nginx , my web server runs the same, all is working well however i have addess the online chat fucntion to my website, if i connect using http the chat box shows fine however once i switch it to ssl the chat box doesnt show at all, is there a way round this ?

Thanks
Kurt

2

Just a shot in the blue:

  • Your Zammad-Installation is accessible via HTTPS?
  • You have at least one active agent with activated Chat function?

Also ensure that your Zammad-Installation is set to HTTPS.

You might also want to check the developer console of your browser which might give you hints on why it does not work.

3

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