Just for me to get this right…
You do not see the mentioned bar / visual information if you access the knowledgebase via an URl that does not match the FQDN Zammad expects you to use? If you use the FQDN of the system, everything works as expected…?
Zammad technically doesn’t redirect at any point here. Instead it provided you the complete URL to overcome possible issues you may encounter. For this it uses it’s FQDN that’s configured.
The FQDN is configured within System settings
