Infos:
- Used Zammad version: 5.2.X
- Used Zammad installation type: package
- Operating system: Ubuntu 20
- Browser + version: Chrome
Expected behavior:
There should be a way to create a signature with an HTML link where the link uses zammad variables.
Example:
To create a survey link that accepts GET parameters populated by zammad variables.
<a href=“survey.example.com/?sid=1&agent_first_name=#{user.firstname}&agent_last_name=#{user.lastname}”>Leave Me Feedback</a>
*
Actual behavior:
Curly Braces are replaced with their uri_encoded equivalents.
“{” becomes %7B and “}” becomes %7D.
*
Steps to reproduce the behavior:
Create a signature with an HTML link where some of the GET parameters are defined by Zammad variables.
Observe the curly braces are replaced.
*