Infos:
- Used Zammad version: Version 7.0.1-d6c89953.docker
- Used Zammad installation type: docker-compose)
- Operating system: Windows11
- Browser + version: BraveBrowser (Brave 1.89.145 (Offizieller Build) (64-Bit) / Chromium: 147.0.7727.137)
Expected behavior:
- used in ‘external data source field’ additional information based on customers email-adress shall be shown; ‘link template’ shall open an external query filtered by customers email adress.
Actual behavior:
- search result response is NOT filtered by customers email; result list shows all data sets in current query
- link template shows ‘-’ instead of customers email
Steps to reproduce the behavior:
- adding new object for testing
- testing with {search.term} on creation
- testing with {ticket.customer.email} in existing ticket
Thank you for any assistance!