Continuing the discussion from Whatsapp business API:
Hey guys.
Zammad currently works with the Twilio WhatsApp Business API.
Just register as a new SMS number and in the sender include the prefix “whatsapp:”, without quotes, before the sending number.
It works to receive and send, to send just reply to the received message.
Limits for this workaround: 160 chars per message, because this channel origin is SMS.