Using WhatsApp Business API On Twilio - Working

Continuing the discussion from Whatsapp business API:

Hey guys.

Zammad currently works with the Twilio WhatsApp Business API.

Just register as a new SMS number and in the sender include the prefix “whatsapp:”, without quotes, before the sending number.

It works to receive and send, to send just reply to the received message.

Limits for this workaround: 160 chars per message, because this channel origin is SMS.

I’ve changed this topics category to technical assistance because I cannot identify a feature request and kinda a duplicate post we already have.