Using ruby ​​3.3 with zammad 6.3 ?

Technical assistance
1

Infos:

  • Used Zammad version: 6.3
  • Used Zammad installation type: package
  • Operating system: Rocky Linux 8
  • Browser + version: Firefox 115.6.0esr

Expected behavior:

Actual behavior:

The Rocky Linux 8 and 9 repositories only offer ruby ​​in version 3.1 or 3.3.
Zammad 6.3.1+ is currently validated for a version 3.2.4 of ruby.

Are there plans to validate it for ruby version 3.3? If yes, how soon?
Isn’t it already functional with version 3.3?

Steps to reproduce the behavior:

2

You are using a package installation. Follow the installation / update procedure for that installation type. Package installations come with bundled ruby versions and thus do not need another installed ruby version.

3

Thank you for the info.
And when installing from source? Can ZAMMAD work with ruby ​​3.3?

4

What do you think?
Each Zammad version has a fixed and required ruby version. Just stick to it and don’t experiment.

5

I’m wondering if there are any plans to upgrade to ruby ​​3.3? If so, is this planned before the end of life of version 3.2?

6

We do not communicate any ETAs or roadmaps.
We regularly upddate our dependencies latest with releases.

Just check release notes and the documentation and you’ll see when it’s time.