Using Microsoft Shared Mailbox for Ticketing

Technical assistance
1
  • Used Zammad version: 6.3.1-1724933084.dd317496.jammy
  • Used Zammad installation type: Package
  • Operating system: Ubuntu 22.04.04 lts
  • Browser + version: Microsoft Edge - latest version

Expected behavior:

I would like that read an a shared mail of my microsoft exchange that not have a password.

i have already create OAuth app for zammad and it is configured but when i click add asked me for email and password that i don’t have, so there is a way to achieve this?

Actual behavior:

can’t access to shared mail

Steps to reproduce the behavior:

create OAuth > Settings > Microsoft365 > Add