Using 'matches regex' in postmaster filter not working

[PVossen]

Infos:

• Used Zammad version: 6.4.1

• Used Zammad installation type: (source, package, docker-compose, …) docker-compose

• Operating system: ubuntu 22.04

• Browser + version: chrome

• I am trying to get the matches regex filter on a mail body to work

• The regex needs to check if 2 ‘words’ are present in the mail body, that the ticked can be assigned to a specific group and add some tags to the ticket.

• The used regex string is /(?=.*ID:003BCM)(?=.*ID:012FR)/im or /(?=.*ID:003BCM)(?=.*ID:012FR)/s

• The mail body containes line breaks

• According to https://rubular.com/ and https://regex101.com/ , the regex strings should work but I cannot get it to work in Zammad
  

  

Does Zammad require a specific regex formatting to get this to work?

Best regards
Patrick Vossen