User selectable in scheduler even if disabled

  • Used Zammad version: 6.3.1-1717069273.466794ba.jammy
  • Used Zammad installation type: package
  • Operating system: Ubuntu 22.04
  • Browser + version: Firefox 126.0.1 64bit

Expected behavior:

  • Inactive user not selectable (or shown as strikethrough)

Actual behavior:

  • Inactive user can be chosen as email recipients

Steps to reproduce the behavior:

  • Have a list of users, set one to inactive, try to add it as email recipient in the scheduler.
    In this case Gunnaro is an inactive user

Is this a bug?

No that’s a feature.
Inactive users technically can still receive new tickets via e.g. email.

Inactive in this case simply means: Cannot login. That’s all.

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