User List and quick search for users empty / not working

[rudde]

Infos:

• Used Zammad version: 3.0.0-1562219502.c101f730.bionic
• Used Zammad installation source: (source, package, …) deb (https://docs.zammad.org/en/latest/install-ubuntu.html)
• Operating system: Ubuntu 18.04 LTS
• Browser + version: Chrome, FF in current version

Expected behavior:

• In ticket creation and answering the email-fields should quick search for users.
• When creating users manually the organisation field should quick search for fitting organisations
• User list should show all users

Actual behavior:

After machine reboot, everything works just fine. But between one and three days later, following happens:

• no quick-search in email fields
• no quick-search in user creation form
• no users in user list

Steps to reproduce the behavior:

• on my system i just have to wait between one and three days after system was rebootet.

[martin.von.wittich]

Check if ElasticSearch is up and running.

[zammader]

i also have same issue, elasticsearch is enabled and active.

[MrGeneration]

please stop recycling old topic.
You already have your own thread and receive help there.

This is binding our free time which we could use for other things.

[zammader]

@MrGeneration i dont have my own topic regarding user issue, i checked if there is a topic related my issue and replied it, would it better if i open new topic regarding same issue, because in other forms they do not allow it. this is an old habit.
if so i can open tens of topics regarding my problem without reading others.

[MrGeneration]

No worries.
This will just cause endless threads (in worst case which are already solved and where the post it solved may not help (which is why I don’t think it’s the same issue then )).
It just helps us to keep overview of things (and stops us from scrolling endlessly )