- Used Zammad version: 2.5.x
- Used Zammad installation source: (source, package, …) installed from our hoster - I think package
- Operating system: Debian
- Browser + version: Firefox ESR 52.9.0
User with just the following role can just read but don’t change tickets:
This user with only the role “Reader” and no other access-settings or connected roles can edit tickets:
Question to the community:
Does it work in your installations, when you make a configuration like me the user can only view not edit?
I’ve tested ist now in another installation with the same result. So I wonder if it’s a general bug or if I understand something wrong about the usage of these roles.
Would be great to get a feedback.
For me it works fine. Zammad will show an “Not authorized” alert if I try to add a note. Permissions “read” and “overview” defined in role “test”, no other roles assigned.
Thanks for your feedback. In our installation I get now also the “Not authorized” alert (don’t get it anymore why I haven’t at my first test here).
In the installation from a external partner I get still the described behaviour. BUT I’ve seen now that they still running Zammad Version 2.0.x.
So I will ask for a update now and hope this will fix the problem.
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