User can't be found under overviews management but can be found under user management

Technical assistance
1

Infos:

  • Used Zammad version: version 6.3.1
  • Used Zammad installation type: package
  • Operating system: Debian 12
  • Browser + version: firefox 132.0.2 (64 bits)

If I first search a user under “overviews management”( to limit access), I can’t find the user, but the user can be found under “users management”.
If I search a user under “users management” first, then user can be found under “overviews management” after.

Note that users are synchronized via ldap and they are more than 14K

Thanks

2

Hi @Duffy.

This is already reported over there: Trigger recipient field only shows users which are already present in the frontend assets · Issue #4458 · zammad/zammad · GitHub

3

Hi @fliebe92
Oh thank you, so the post can be closed :slight_smile: