Upgrade to 6.1 failed Ubuntu

Technical assistance
1

Infos:

  • Used Zammad version: 6.0.0-1694414136.6c378be7.focal
  • Used Zammad installation type: package
  • Operating system: Ubuntu 22.04.3 LTS
  • Browser + version: Google Chrome 116.0.5845.188
  • db: MySQL

Expected behavior:

  • Upgrade to 6.1

Actual behavior:

  • Errors were encountered while processing:
    /var/cache/apt/archives/zammad_6.1.0-1694610998.de69445a.focal_amd64.deb
    E: Sub-process /usr/bin/dpkg returned an error code (1)

Steps to reproduce the behavior:

$ systemctl stop zammad
$ zammad run rails r “Rails.cache.clear”
$ apt update
$ apt upgrade

Result:
Errors were encountered while processing:
/var/cache/apt/archives/zammad_6.1.0-1694610998.de69445a.focal_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

I get this error when upgrading to 6.1.

Upgraded yesterday to the latest version of 6.0 with no problems.

Anyone have a clue as to what could be wrong?

2

You’re issue is discussed here:

It doesn’t just seem to affect postgresql on CentOS 7 but also MySQL.
Please note that MySQL and MariaDB are going to be remove with Zammad 7.

1 Like
3

Ok, then I’ll follow this problem in that thread.

Just saw that some support is ending in 7.0.
For me, not a problem, just have to adapt :slight_smile:

Thanks!

1 Like