Infos:
- Used Zammad version: 7.0.0-1773065885.71cc9d5f.noble
- Used Zammad installation type: package
- Operating system: 24.04.4 LTS
- Browser + version: latest Firefox
Expected behavior:
- The expected format/naming convention for the Model of my LLM gets listed.
Actual behavior:
- it’s just a clear field and i didn’t find any documentation required format or naming convention.
Steps to reproduce the behavior:
- Go to AI → Provider
- Choose Custom (OpenAI Compatible)
- Write down any Model there is not a indication how i should write the LLM Model, if it is implemented or I wrote it in the wrong format/naming convention.
- when i activate the AI Assistant i get the following output (i used multiple formats already)
server: nginx/1.24.0 (Ubuntu)
date: Thu, 12 Mar 2026 13:28:49 GMT
content-type: application/json
content-length: 123
connection: close
{
"object": "error",
"message": "The model `Mistral 3.1 small` does not exist.",
"type": "NotFoundError",
"param": null,
"code": 404
}
Would be nice if i could get a list or a link to the format or naming convention or what is implemented yet so i can check what is wrong.