Unable to update from 7.0.2 to 7.0.3 on Ubuntu 24.04

Technical assistance
1

Infos:

  • Used Zammad version: 7.0.2-1781669454.9dc15acf.noble
  • Used Zammad installation type: package
  • Operating system: Ubuntu 24.04
  • Browser + version: not relevant

Expected behavior:

  • The package repository should provide Zammad 7.0.3, because the release page announces 7.0.3 as a critical security update for users on the 7.0 branch.
  • It should be possible to update from 7.0.2 to 7.0.3 on Ubuntu 24.04 using the correct package repository and signing key.

Actual behavior:

  • apt update works with the current stable repository configuration, but apt policy zammad only shows 7.0.2 as the latest available version.
  • apt upgrade zammad does not update anything because no newer package is offered.
  • We tried switching to a stable-7.0 repository based on the release note, but this resulted in GPG/signature issues and no usable package source for Ubuntu 24.04.

Steps to reproduce the behavior:

  • Configure the package repository as:

    deb [signed-by=/etc/apt/keyrings/pkgr-zammad.gpg] https://dl.packager.io/srv/deb/zammad/zammad/stable/ubuntu 24.04 main

  • Run:

    sudo apt update

  • Then check:

    apt policy zammad

  • Result:

    • Installed: 7.0.2-1781669454.9dc15acf.noble
    • Candidate: 7.0.2-1781669454.9dc15acf.noble

  • No 7.0.3 package is offered through the current Ubuntu 24.04 stable package repository.

Additional question:

  • What is the correct repository URL and signing key for Ubuntu 24.04 package installations that need Zammad 7.0.3?

Best Regards,

2

You have to switch to the new go.packger.io repo.

3

Thank you for the answer!