Unable to send Organization.find(74).search_index_update_backend backend: #<RuntimeError:

Infos:

  • Used Zammad version: 5.2.3
  • Used Zammad installation type: package
  • Operating system: Debian 11

Errors

Reloading data... 
  - Chat::Session... 
    done in 0 seconds.                    
  - Cti::Log... 
    800/5531rake aborted!
Unable to send Cti::Log.find(11396).search_index_update_backend backend: #<RuntimeError: Unable to process post request to elasticsearch URL 'http://localhost:9200/zammad_production_cti_log/_doc/11396?pipeline=zammad909384992143'. Check the response and payload for detailed information:

Response:
#<UserAgent::Result:0x000055e64e2fa5f0 @success=false, @body="{\"error\":{\"root_cause\":[{\"type\":\"cluster_block_exception\",\"reason\":\"index [zammad_production_organization] blocked by: [TOO_MANY_REQUESTS/12/disk usage exceeded flood-stage watermark, index has read-only-allow-delete block];\"}],\"type\":\"cluster_block_exception\",\"reason\":\"index [zammad_production_organization] blocked by: [TOO_MANY_REQUESTS/12/disk usage exceeded flood-stage watermark, index has read-only-allow-delete block];\"},\"status\":429}", @data=nil, @code="429", @content_type=nil, @error="Client Error: #<Net::HTTPTooManyRequests 429 Too Many Requests readbody=true>!", @header={"x-elastic-product"=>"Elasticsearch", ...... tell me, if youyou need more

Steps to reproduce the behavior:

Monitoring Status

  • 43 failing background jobs
  • Failed to run background job #1 ‘SearchIndexAssociationsJob’ 10 time(s) with 110 attempt(s).

or
zammad run rake searchindex:rebuild

Please read error messages of Elasticsearch and use Google / the Elasticsearch documentation:
\"reason\":\"index [zammad_production_organization] blocked by: [TOO_MANY_REQUESTS/12/disk usage exceeded flood-stage watermark, index has read-only-allow-delete block];\"}]

Clearly a local issue on your system.