Unable to save POP-Server definition

Technical assistance
1

Hej Zammadists,

our mail environment has changed an I need to change the POP-Server definition in Zammad, too.

Final step before saving the new credentials is that Zammad probes sending a mail to emailtrytest@znuny.com

mail.log says:
postfix/smtp[5320]: 4D2CF1F651: to=emailtrytest@znuny.com, relay=utah.znuny.com[88.99.55.35]:25, delay=6.7, delays=0.1/0.03/6.4/0.11, dsn=5.1.1, status=bounced (host utah.znuny.com[88.99.55.35] said: 550 5.1.1 emailtrytest@znuny.com: Recipient address rejected: User unknown (in reply to RCPT TO command))

So, this is not a bug on this side.

Is it possible to override the sending probe?
If yes, how can this be done?

Thanks and regards,

Boris

2

This indicates that you’re Zammad version is well older than 6 months.
Update to Zammad 5.3 and then update your mail server configuration.

This is not a bug.

3

Hej MrGeneration,
thanks very much for you reaction!
Yes, I found the new version and tried upgrading, but had issues because of “other reasons”. The upgrade will soon follow.
But for the main question: I solved this thing by patching /opt/zammad/lib/email_helper/probe.rb .
Regards,
Boris

4

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