UCS SAML Authentication // 422: The change you wanted was rejected. Message from saml: invalid_ticket


  • Used Zammad version: 3.5.0
  • Used Zammad installation type: UCS App
  • Operating system: UCS
  • Browser + version: Safari 14.0.3 (16610.

Expected behavior:

  • Loged in via SAML

Actual behavior:

  • Getting a 422 that a ticked can’t be chanced

Steps to reproduce the behavior:

  1. Configure SAML as far as possible on both sides.
  2. Try to login

The log output of the railsserver container will contain crucial information we need to help further.

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