Trouble in Zammad installation

[jvajoumounien]

• Used Zammad version: the last one
• Used Zammad installation source: (source, package, …) : fallowed this quide : https://docs.zammad.org/en/latest/install/centos.html
• Operating system: centos 7
• Browser + version: Chrome / Edge / Firefox

Expected behavior:

• Excepted to get Zammad home page

Actual behavior:

• Not able to get zammad home page with:
  -http://server-name.domain.local
  -http://server-name.domain.local:3000
  -http://ip-address
  -http://ip-address:3000

Steps to reproduce the behavior:

• I’ve fallowed this quide : https://docs.zammad.org/en/latest/install/centos.html
• I don’t get any error on installation
• I’ve changed the server_name by my server fqdn on
  /etc/nginx/conf.d/zammad.conf but till not works
• I’ve changed the server_name by my server IP address on
  /etc/nginx/conf.d/zammad.conf but till not works

Thanks for your help

[MrGeneration]

So what’s the issue you have? Do you see a webservers default page? Anything?
If you see nginx’s default page, restart it to ensure it knows all of its configuration files.

Also ensure that you can talk to your webserver (so no firewall blocks you from doing so) and last but not least that your Zammad is running and listening.

A netstat -tulpen should show at least these ports:

• 6042
• 3000
• 80
• 443
• (9200) [Elasticsearch]

This is, if you’re using the default ports I’m expecting.

[jvajoumounien]

Hi,
You are right, I’ve my firewall on.
Thanks a lot for your reply.