Title: Trigger with parent and all children of tree selection
What is your original issue/pain point you want to solve?
When you have a ticket with a tree select field and want to add a trigger that watches said field, you can only choose “is”, “is not” or “has changed” and then select an item, one of it’s children or both.
Which are one or two concrete situations where this problem hurts the most?
When you create a new item that is a children of another in a tree selection, you have to manually go through each trigger that has the parent item to add the newly created child
Why is it not solvable with the Zammad standard?
Not option to select all children without checking each one individually
What is your expectation/what do you want to achieve?
It would be great to add the possibility to choose something such as “is or is child of” and be able to select an item