Infos:
I want the system to request agent time tracking for tickets with the tag “Timetracking” attached.
- Used Zammad version: 3.3.0
- Used Zammad installation source: Debian package
- Operating system: Debian
- Browser + version: Chrome
Expected behavior:
- Time tracking pop up should open
Actual behavior:
- Time tracking pop up does not show
Steps to reproduce the behavior:
- Define a tag “Timetracking”
- Enable the time tracking feature
- define filter: Tags contains “Timetracking”
- Attach tag to a given ticket (manual or by a trigger)
- post an article on that ticket