Infos:
- Used Zammad version: 6.5
- Used Zammad installation type: (source, package, docker-compose, …) Docker Compose
- Operating system: Ubuntu
- Browser + version: Chrome 134.0.6998.166
Expected behavior:
- Maybe I am just fundamentally misunderstanding triggers but I am not sure why this trigger I have created is not working. Here is an example of my trigger:
And my expected behavior is that if the dropdown “Add Student Fees?” is updated to Yes, it sends an email to the administrators to process a fee to a students account.
Actual behavior:
- No email is sent whatsoever
Steps to reproduce the behavior:
I am just curious if this is a matter of me fundamentally misunderstanding triggers or if I have some kind of configuration issue. All other emails seem to be working just fine.