Timestamp on ticket updates

Hi @olafbuitelaar

thanks for your reply.

From what I understand, this would only add the creation time to the ticket - this is already part of the ticket itself and can be found right under the title:


That is fine.

What I need to implement is a timestamp for each change to be shown directly on the ticket, besides the emails received by the client (please see the screenshot on my first post).

Further ideas/suggestions are welcome.