TimeCamp not working as advertisted

Technical assistance
1
  • Used Zammad version: 5.4.0-1679060437.72d0b369.bullseye
  • Used Zammad installation type:: package
  • Operating system: debian
  • Browser + version: edge

Expected behavior:

  • TimeCamp Button to show up

Actual behavior:

  • nothing shows up, no interaction with timecamp is possible, just the use of the normal timecamp addon

When u look at the Zammad Website u get an hint that timecamp would intergrate into zammad. timecamp also advertises that function, but after installing it and setting it up, i dont get any kind of integration.
so either the website ( Time Recording | Zammad Features has to be corrected or something is wrong with that feature:)
thanks for ur help

2

Have you enabled the feature? It is off by default.

Also verify which ticket states and groups it applies to. Then when a ticket that matches that criteria is closed, you should receive the popup.

Check the documentation: Time Accounting — Zammad documentation

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