Infos:
- Used Zammad version: Zammad Version 3.1.x
- Used Zammad installation source: Zammand for UCS
- Operating system: Debian (UCS)
- Browser + version: Firefox 74.0
Expected behavior:
- Ticket been assigned to an agent and stays assigned
Actual behavior:
- Ticket been assigned to an agent and after few miutes the Owner is empty and the Ticket is unassigned
Steps to reproduce the behavior:
- open a test Ticket
- assign to an Agent
- update the Ticket
- logout
- login and check the Ticket
- Owner is Empty