Ticket number varies in character length

Infos:

  • Used Zammad version: 6.1
  • Used Zammad installation type: source
  • Operating system: Ubuntu 22.04
  • Browser + version: Chrome

Hello everyone,

today we noticed that the ticket number varies in the length of the characters. We noticed this because a colleague wanted to delete a ticket and we received the following error:

image

image

We estimate that the character length of the ticket number is related to this.

image

Is there any idea what we can do?

Thank you very much,
Andreas