Ticket Creation Time

  • Used Zammad version: 3.1
  • Operating system: Ubuntu 18.04LTS
  • Browser + version: Chrome / Firefox


is there a way to change the Format how the Ticket Creation Time are showed in Zammad. Actual it is like this.


Our Users would like to see the Date/Time instead of xx Hours/Days ago. I know if i go with the Mouse over this Information will be shown.

Check “Settings > Branding > Pretty Date”:



Thank you very much, my glases are broken and i didn‘t saw it :kissing_closed_eyes:

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