I have several script creating tickets.
Since the last days of June the process is no longer working and I’ve started receiving 422 error.
Debugging the scripts I’ve narrow the problem to the option “sender” in the payload no longer working.
Changing it to sender_id the script are working again.
I wanted to know from the devs if there has been changes in the apis and how to be informed in the future about this kind of changes in order to avoid interruption of service.
The correct answer was:
“I’m not sure why it was working earlier because i think it isn’t the right way to use the API. Anyhow, there hasn’t been any change in the api source code.”
Not sure why you had to be so aggressive.
Take care.