- Used Zammad version:4x
- Used Zammad installation type: (source, package, docker-compose, …)Package
- Operating system: Ubuntu 20.4
- Browser + version: Chrome 90.0.4430.212 64bit
The e-mail tickets I send after a while do not fall into the system. After restarting the Zammad services, the e-mail tickets I send fall into the system.
What would be the reason
thanks in advance for the help
Steps to reproduce the behavior:
Hello I need help on the topic
Where should i look
Based on the provided information it’s impossible to help you.
Sounds like your scheduler dies after some time, but that’s just a wild guess.
/var/log/zammad/ could be helpful on that case.
Also ensure to be on the most current possible version.
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