Currently, when copying and pasting text from other sources such as Word documents or emails, formatting such as paragraphs, bullet points, and bold or italic text is lost. This can lead to posts being harder to read and important information being overlooked.
Therefore, it would be great if formatting could be preserved. This would make writing posts easier and also make reading them more pleasant. This would be particularly beneficial for longer posts or even guides.
I hope that you support my idea and that together we can contribute to making the Zammad even more user-friendly.