Hi,
is it possible to make the tag field mandatory (as option in the Admin interface), when creating a new Ticket.
Hi,
is it possible to make the tag field mandatory (as option in the Admin interface), when creating a new Ticket.
This is not possible.
But you could create a trigger which automatically add a tag for custom words in the ticket.
Or you create a new object and put some categories there.
This topic was automatically closed after 416 days. New replies are no longer allowed.