Sort tickets in overview by more than 1 criteria

Hi comunity,

I want the ticket overwiew in zammad to work like a todo list for the agents.

So the todo list should be sorted by more than 1 criteria.

I can imagine a sort like this:
ticket date
customer priority (custom field)
ticket due date (custom field)

When defining overview i only see 1 search criteria.

Is it possible to sort by multiple criteria ? Is this on the Roadmap ?

1 Like

If you use “group by” and “sort by” you have at least 2 "sort criteria.

And you can already click on the heading of the column to sort for that column.

maybe this helps as a quick workaround.

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