Sort_by and order_by params not aplying in API request

I’m getting always same result if adding sort_by/order_by or not. Same with pagination params.

Example:
https://support.domain.com/api/v1/tickets?sort_by=id&order_by=desc

Sorting is available to the search endpoint, not the general listing.
As for pagination this shouldn’t be the case.

As you did remove the template which would actually have helped me to help you, I cannot provide further information.