I am trying to search ticket with sort option
Infos:
- Used Zammad version: 3.4.x
- Installation method (source, package, …): Install on Ubuntu via DEB
- Operating system: Ubuntu
- Database + version: PostgreSQL + 10.14
- Elasticsearch version: 7.9.1
Expected & Actual behavior:
case 1:
https://domain.com/api/v1/tickets/search?query=(organization_id:3 AND owner_id:17 AND group_id:(1 OR 2 OR 3 OR 5))&page=1&per_page=10&sort_by=id&order_by=desc
but I am getting an empty array
case 2:
https://domain.ca/api/v1/tickets/search?query=(organization_id:3 AND owner_id:17 AND group_id:(1 OR 2 OR 3 OR 5))&page=1&per_page=10&sort_by=created_at&order_by=desc
I get a result but look like it is not being sorted as expected.