[SOLVED] The Cc: field does not fill in automatically


  • Used Zammad version: 3.1.x
  • Used Zammad installation source: (source, package, …) RPM
  • Operating system: CentOS
  • Browser + version: All

Expected behavior:

  • When I type in the “Cc:” field, the addresses already used should appear automatically.

Actual behavior:

  • I have to enter the entire email address manually

Steps to reproduce the behavior:

  • Open a ticket, click reply or reply to all, and type an email address in the Cc field:

Ensure that your elasticsearch service is up and running.
If it wasn’t for some time, you might need to rebuild your service.

This functionality does require elasticsearch.

PROBLEM SOLVED, Thank you so much.

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