Sounds like elasticsearch is not running. You can test that by
If that works, ensure to configure it for Zammad and do a reindex. Follow the following site:
Please note that elasticsearch is a dependency of Zammad - if you don’t want to use it, you will be missing functionality (especially within search- and reporting-functions).
If this still doesn’t help, please provide your logfile (
Hello, the command: curl http://127.0.0.1:9200 worked and elastic search is running. I have also attempted to do a re-index, it has not resolved the issue.
I am unable to attach a log file here, do you have an email address I can send it to?
can you please post the output of the above command?
Your logfile does not contain any search index jobs.
Please provide the output of
zammad run rails r 'p Setting.get("es_url")'
Also, it would be great if you could provide the output of the reindex, as this might also help.
I uninstalled elasticsearch and reinstalled it, it appears to be working as intended now. Thank you.
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