Important: If you are a Zammad Support or hosted customer and experience a technical issue, please refer to: support@zammad.com using your zammad-hostname / or company contract.
Used Zammad version: 2.8.x
Used Zammad installation source: (source, package, …)
Operating system: Debian 9
Browser + version: Firefox, IE, Chrome
Expected behavior:
Actual behavior:
when we close or change a ticket, no function from time accounting.
i have activated under time accounting an set state=is=new,open,wait to close,